Compassionate and detail-oriented Personal Care Nursing Assistant with a proven track record in vital signs monitoring and documentation compliance. Leveraging strong time management and collaborative skills to deliver exceptional patient care.
Overview
19
19
years of professional experience
Work History
Personal Care Nursing Assistant
Millhaven Lodge
Pakenham, VIC
07.2011 - 01.2026
Assisted residents with daily living activities, ensuring comfort and safety in a supportive environment.
Monitored vital signs and reported changes to nursing staff for prompt medical attention.
Maintained accurate documentation of patient care and progress in compliance with health regulations.
Collaborated with multidisciplinary teams to develop personalized care plans tailored to individual needs.
Food and Beverage Attendant
Cafe Villa
Dandenong, VIC
02.2010 - 07.2011
Delivered exceptional customer service in high-volume cafe environment.
Managed daily inventory and ensured optimal stock levels for efficient operations.
Trained and mentored new staff on procedures and customer interaction protocols.
Implemented process improvements to enhance workflow efficiency and reduce wait times.
Provided exceptional customer service, ensuring positive dining experiences for patrons.
Cafe Supervisor
Bridge Hotel
Mordialloc, VIC
11.2006 - 02.2010
Supervised daily operations, ensuring efficient service and customer satisfaction.
Trained and mentored new staff on best practices and operational procedures.
Monitored inventory levels, coordinating with suppliers to maintain stock availability.
Implemented training programs that improved team performance and service quality.
Resolved customer complaints promptly, fostering positive relationships and loyalty.
Education
Diploma of Practice Managegement - Health Care
Academy Of Heath Care
Melbourne, VIC
11-2021
Certificate IV In Aged Care - Aged Care
Selmar Aged Care Education Institute
Melbourne, VIC
12-2015
Certificate III In Home Care And Community - Health Care
Job Training Institte
Melbourne, VIC
06-2011
Certificate III In Aged Care - Health Care
Job Training Institute
Melbourne, VIC
06-2011
Skills
Confidentiality and privacy
Empathetic and compassionate
Excellent Time management
Patient care
Vital signs monitoring
Compassion and empathy
Personal hygiene assistance
Bedside manner
Problem-solving abilities
Multitasking
Timeline
Personal Care Nursing Assistant
Millhaven Lodge
07.2011 - 01.2026
Food and Beverage Attendant
Cafe Villa
02.2010 - 07.2011
Cafe Supervisor
Bridge Hotel
11.2006 - 02.2010
Diploma of Practice Managegement - Health Care
Academy Of Heath Care
Certificate IV In Aged Care - Aged Care
Selmar Aged Care Education Institute
Certificate III In Home Care And Community - Health Care