Clarise Cabasa
VINCENT,QLD
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Crew Trainer
Mcdonalds | CBD
Townsville, QLD
09.2021 - Current
- Provided constructive feedback and one-on-one coaching to employees.
- Assisted management in developing strategies to improve customer service standards.
- Maintained up-to-date records of all employees' training progress and certification status.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted as a crew trainer for ; Front Counter Service, Drive Through, and Cafe.
Barista| Betty Blue and The Lemon Tart
Work Experience
Townsville, QLD
June - July
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked shelves with ingredients needed to make coffee drinks.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
Currently Attending| Graduating 15th Nov 2024
Pimlico State High
Townsville, QLDSkills
- Leadership
- Decision-Making
- Communication
- Organization
- Hard working
- Quick learner
- Great customer service
- Excellent Communication
- Organizational Skills
- Dependable and Responsible
References
References available upon request.
Timeline
Crew Trainer
Mcdonalds | CBD
09.2021 - Current
Barista| Betty Blue and The Lemon Tart
Work Experience
June - July
Currently Attending| Graduating 15th Nov 2024
Pimlico State High
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