CLARISSA CHRISOSTOMOU
Belfield,NSW
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organisational skills. Adaptable and flexible team player with an attention to detail. Looking to be part of an organisation who can assist in developing skills & mentorship.
Overview
5
5
years of professional experience
Work History
Pick & Pack - Dispatch
White Fox Boutique
05.2023 - Current
- Exceeding daily KPIs of picking over 500 items per day.
- Exceeding daily KPIs of packing over 1200 items per day.
- Enhanced order accuracy by diligently picking and packing items according to customer specifications.
- Ensured timely order fulfillment by efficiently locating and retrieving products in the warehouse.
- Maintained a clean and organized workspace, promoting increased productivity and safety for all team members.
- Collaborated with team members to meet daily goals and deadlines, contributing to overall operational success.
- Increased customer satisfaction by ensuring all picked items were accurate, well-packaged, and undamaged before shipping.
- Met or exceeded daily productivity targets consistently, contributing to the overall success of the company.
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
- Communicated effectively with supervisors regarding any encountered challenges or concerns during order fulfillment processes.
Retail Sales Team Member - Casual
Cotton On Group
05.2022 - 05.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and provide a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Work under guidance and support of line manager, to achieve store KPIs.
- Collaborated with team members to improve overall store performance.
- Effectively assist management team with key operational responsibilities including inventory control.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintain store presentation standards through housekeeping and retail standards.
- Followed company policies, rules, and procedures to promote company goals and always maintain WHS compliance.
Retail Sales Team Member- Casual
Peter's of Kensington
12.2021 - 05.2022
- Provide personalised assistance to customers
- Resolved customer complaints professionally, resulting in increased customer satisfaction ratings.
- Collaborated with team members to achieve daily sales targets and KPIs.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment
- Handled cash transactions accurately, maintaining proper cash handling procedures at all times.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Retail Team Leader - Casual
Kmart
08.2020 - 12.2021
Crew Member
McDonald's
09.2019 - 05.2020
Education
Certificate IV - Marketing & Communication
TAFE
Meadowbank09.2024
Higher School Certificate (HSC) -
St Ursula's College
Kingsgrove, NSW2021
Working with Children
Service NSW
2022
WHS General Construction Induction (White Card)
SafeWork NSW
2022
Skills
- Customer Service Experience
- Organisational Skills & ability to multitask
- Hand on Approach Problem-Solving
- Time Management
- Verbal & Written Communication
- Teamwork & Collaboration
- Attention to Detail
- Strong Communication & Interpersonal Skills
- Microsoft Outlook
- Quality Control / WHS
Hobbies and Interests
- Fitness
- Socialising / networking
- Outdoor adventures / travelling
References
Available upon request
Timeline
Pick & Pack - Dispatch
White Fox Boutique
05.2023 - Current
Retail Sales Team Member - Casual
Cotton On Group
05.2022 - 05.2023
Retail Sales Team Member- Casual
Peter's of Kensington
12.2021 - 05.2022
Retail Team Leader - Casual
Kmart
08.2020 - 12.2021
Crew Member
McDonald's
09.2019 - 05.2020
Certificate IV - Marketing & Communication
TAFE
Higher School Certificate (HSC) -
St Ursula's College
Working with Children
Service NSW
WHS General Construction Induction (White Card)
SafeWork NSW
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