Clarissa Farel
Glen Waverley,VIC
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and processing. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supermarket Assistant
Saccas Fine Foods
02.2024 - Current
- Supported store operations by assisting with opening or closing procedures as needed.
- Assisted in the training of new employees, sharing best practices and helping them acclimate to their roles quickly.
- Enhanced customer satisfaction by providing prompt and friendly service at the checkout.
- Streamlined product restocking, ensuring shelves remained full and visually appealing for customers.
- Handled cash transactions accurately while adhering to all security protocols for cash handling in place within the store.
- Collaborated with team members to complete tasks efficiently and maintain a positive work atmosphere.
- Maintained a clean and organized store environment, contributing to an enjoyable shopping experience.
- Assisted in inventory management, conducting regular counts and updating records accurately.
- Facilitated efficient bagging of groceries while considering item fragility, weight distribution, and customer preferences.
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Grocery Team Member
Reliance Supermarket
01.2022 - 12.2023
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
- Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
Education
Master of Science - Business Information System
Swinburne University of Technology
Melbourne, VIC02.2026
Skills
- Customer Assistance
- Shelf Stocking
- Cleanliness standards
- Health and safety compliance
- Handling Complaints
- Store maintenance
- Stock management
- Price Tagging
- Customer Service
- Cleaning and sanitation
Certification
- Certified RSA, By Victorian Government - Until 2026
- Certified Food Safety, DoFoodSafely - Until 2028
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Supermarket Assistant
Saccas Fine Foods
02.2024 - Current
Grocery Team Member
Reliance Supermarket
01.2022 - 12.2023
Master of Science - Business Information System
Swinburne University of Technology
- Certified RSA, By Victorian Government - Until 2026
- Certified Food Safety, DoFoodSafely - Until 2028
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