Clarissa Jazevski

11/2019-05/2020

• Maintained regular and consistent attendance and punctuality.
• Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
• Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.

Registered Nurse: The Northern Hospital

Paediatrics Ward: 02/2022 to current

• Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
• Advocated for patients by supporting and respecting basic rights, values and beliefs.
• Administered medications and treatments, monitoring patients for reactions and side effects.
• Provided patient and family health education focusing on self-management, prevention and wellness.
• Evaluated patients, recognized and addressed complications and coordinated treatment with other members of the critical care team.
• Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
• Administering IV medications/injections successfully and safely.

General Adult Ward: 6 months

• Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Administering IV medications/injections successfully and safely.

• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Recommended, selected and located merchandise based on customer desires.
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
• Maintained records related to sales for store management.
• Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.

• Worked closely with shift manager to solve problems and handle customer concerns.
• Worked with floor team and managers to meet wide range of customer needs.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

• Accurately operated cash register to process customer payments.
• Worked well with other crew members.
• Improved customer satisfaction by providing friendly and efficient service at the register.