Clarisse Montefrio
Werribee
Summary
Passionate and organised student useful in areas such as communication and confident in handling the processes of any job with an outgoing personality that leads to great ability to converse with customers and colleagues. Eager to join and build customer loyalty by leveraging interpersonal skills and offering top customer service. Business studies experience worth three years in high school. Currently studying Bachelor of Health Science, majoring in Biomedical Science at Swinburne university.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Food Employee
Kariton Sorbetes
04.2022 - Current
- Served customers and followed outlined steps of service
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Used slow periods to restock supplies, tubs, cups and paper bags, etc.
- Provided details on seasonal flavor availability, ice cream source, allergens and specials
- Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions
- Adhered to safe work practices, food safety regulations and
corporate guidelines
Mail and Parcel Processing
Australia Post
11.2024 - 12.2024
- Receiving, sorting, and preparing mail and parcels for delivery
- Scanning & categorising by placing them into designated containers based on the delivery address
- Unloading and loading delivery trucks with the parcels
Performer
Discovery Fusion BBQ Buffet
07.2021 - 08.2021
- Singing and performing in the restaurant
- Maintained excellent attendance record, consistently arriving to work on time
- Maintained energy and enthusiasm in fast-paced environment
Front of House Staff
Noodle Bar
05.2021 - 08.2021
- Assisted servers with delivering food, filling beverages and retrieving items for guests
- Helped guests at tables when in need of assistance
- Reset tables between guests by restocking low items and wiping down surfaces
- Disinfected frequently touched surfaces between guests to minimise infection risks
- Established welcoming atmosphere by greeting each guest warmly
Education
Bachelor of Health Science - Biomedical Sciences
Swinburne University
Glenferrie, VIC12-2025
Diploma of Arts (Music) - Music Performance
Collarts (Australian College of The Arts)
Melbourne, VIC12-2021
High School Diploma -
Mackillop College
Werribee, VIC12-2020
Skills
- Customer service
- Active listening
- Friendly, positive attitude
- Serving experience
- Cash handling
- Problem-solving skills
Certification
RSA Certificate 2022
Short Courses Australia
Diploma of Arts (Music) 2022
Collarts
Victorian Certificate of Education 2020
VCE
REFEREES
Kaye Parrocho - MSAC F and B Team Member
0459268246
Edgar Serafica
0419513548
Timeline
Mail and Parcel Processing
Australia Post
11.2024 - 12.2024
Retail Food Employee
Kariton Sorbetes
04.2022 - Current
Performer
Discovery Fusion BBQ Buffet
07.2021 - 08.2021
Front of House Staff
Noodle Bar
05.2021 - 08.2021
Bachelor of Health Science - Biomedical Sciences
Swinburne University
Diploma of Arts (Music) - Music Performance
Collarts (Australian College of The Arts)
High School Diploma -
Mackillop College
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