Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Clarita Kazzi

Clarita Kazzi

Punchbowl,NSW

Summary

A Young and articulate individual with demonstrated experience working face to face customer service roles. Strong interpersonal skills ensuring the ability to work in a highly diverse environment in which respectful and effective communication skills are integral.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ground Crew/Ramp Operator and Pax Marshalling

Qantas Airways
Mascot, NSW
07.2022 - Current
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Safely operated various types of equipment such as conveyor belts, tugs.
  • PAX MARSHALLING: Guiding passengers from aircraft to gate terminal.
  • Keeping passengers and co-workers safe while on tarmac.

Traffic Controller

Absolute Traffic Management
Guildford, NSW
11.2021 - Current
  • Assembled signs and cones to direct traffic through construction sites.
  • Routed traffic around construction sites for worker and driver safety.
  • Standing for hours with "Stop/Slow" paddle directing traffic.
  • Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
  • Worked with foreman to create effective temporary traffic control schemes.
  • Keeping pedestrians safe near job site or while crossing the road

Crew Team Member

McDonald's Restaurant
Punchbowl, NSW
08.2018 - 02.2020
  • Operated register to process payments and collect cash payment for order totals.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
  • Greeted customers at drive-thru and took food orders.
  • Cleared trays and removed trash from tables before sanitizing surfaces.

Crew Team Member

Kanan Pharmacy
Punchbowl, NSW
01.2018 - 02.2018
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Merchandised over-the-counter goods and rotated stock.

Education

No Degree - Primary And High School Education

St Charbels College
Punchbowl, NSW

Statement of Attainment - Makeup

JasminB Makeup Academy
Roselands, NSW
04.2022

Statement of Attainment - Traffic Control Course

Skillsify
Arncliffe
11.2021

Diploma - Beauty Therapist And Salon Management

The Australian Academy of Beauty
North Strathfield, NSW
12.2020

Skills

  • Flexible and Adaptable
  • Self-Motivated
  • Decision-Making
  • Teamwork and Collaboration
  • Problem-Solving
  • Understanding Customer Needs
  • Time Management
  • Trustworthy
  • Reliable

Certification

  • Work health & safety traffic control work
  • Work health & safety general construction induction
  • Diploma of Beauty Therapy
  • Diploma of Salon Management
  • First Aid certificate


Timeline

Ground Crew/Ramp Operator and Pax Marshalling

Qantas Airways
07.2022 - Current

Traffic Controller

Absolute Traffic Management
11.2021 - Current

Crew Team Member

McDonald's Restaurant
08.2018 - 02.2020

Crew Team Member

Kanan Pharmacy
01.2018 - 02.2018

No Degree - Primary And High School Education

St Charbels College

Statement of Attainment - Makeup

JasminB Makeup Academy

Statement of Attainment - Traffic Control Course

Skillsify

Diploma - Beauty Therapist And Salon Management

The Australian Academy of Beauty

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Clarita Kazzi