Clarke Udan
Wentworthville,NSW
Summary
Individual with experience working in direct customer service roles seeking part time/ fulltime opportunities. Eager to further develop and acquire new skills while maintaining professionalism.
Overview
5
5
years of professional experience
Work History
Technician/Customer Service Supervisor
Timezone
07.2022 - 01.2023
- Customer Service (phone and face to face): Engages with customers in order to understand issues faced during their stay in the venue or issues over the phone they may have experienced with payments online whilst generating sales.
- Collaborative Team Member: Able to collaborate with other operations in order to solve issues that may arise such as issues with our attractions (bumper cars, laser arena, bowling)
- Communication with other technicians was essential through face to face as well as online logs in order to smoothly handover responsibilities
- Problem solving skills are required in order to fix and maintain games while recruiting knowledge of tools and power tools
Customer Service Assistant
San Churro
10.2019 - 05.2021
- Customer Service (phone and face to face) Sincere and spirited to respond to all customer enquiries; provided all necessary support
- Collaborative Team Member: Although typically serving at the POS machine, provided constant support to both the waitressing, back bench crew
- Met diverse demands of waitressing, attended to all customer requests and excelled at kitchen hand
- Creativity in presentation of desserts
Kitchen Staff
Hungry Jacks
03.2018 - 12.2019
- Collaborative Team Member: Communicates coherently with other staff in order to fulfill customer needs in a timely manner
- Time management: Successfully prioritize tasks in order to meet deadlines
- Problem solving skills are initiated to overcome issues such as machine breakdowns
Education
Bachelor of Education and a Bachelor of Health Exercise Science -
Australian Catholic University
Strathfield, NSW03-2023
High School Diploma -
Parramatta Marist
Westmead, NSW11.2020
Skills
- Attention to detail
- Customer service
- Multitasking and organization
- Work Planning and Prioritization
Volunteer Engagement
2 Week Volunteer program at Our Lady of Mount Carmel Primary School, 2019, Attended to and completed all set tasks to assist teachers in classes., Patience was essential in encouraging learning attitudes from the children., Supported teachers with reading time with the children.
Personal Information
Date of Birth: 05/21/02
Licenses And Credentials
- RSA/RCG Competency Card, 01/01/23
- Working with Children Check, 01/01/22
- FA and CPR, 01/01/21
Timeline
Technician/Customer Service Supervisor
Timezone
07.2022 - 01.2023
Customer Service Assistant
San Churro
10.2019 - 05.2021
Kitchen Staff
Hungry Jacks
03.2018 - 12.2019
Bachelor of Education and a Bachelor of Health Exercise Science -
Australian Catholic University
High School Diploma -
Parramatta Marist
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