Claude Albert Bayang
Rockingham,WA
Summary
Proactive Supervisor of Operations with extensive experience in team leadership and operational efficiency. Enhanced productivity and customer satisfaction through strategic scheduling, effective communication, and process improvements. Skilled in staff training, inventory management, and compliance, bringing a strong focus on fostering positive work environments and professional development.
Overview
1
1
year of professional experience
Work History
Supervisor of Operations
Kanku Pty Ltd
12.2023 - 08.2024
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
Education
Bachelor of Science - Business Administration
Capitol University
03.2015
Skills
- Team Development
- Maintenance Oversight
- Staff Evaluation
- Recruitment and hiring
- Team Leadership
- Customer Service
- Operations Management
- Staff Training
- Inventory Management
- Health and safety compliance
- Employee Motivation
- Retail Operations Management
Timeline
Supervisor of Operations
Kanku Pty Ltd
12.2023 - 08.2024
Bachelor of Science - Business Administration
Capitol University
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