Summary
Overview
Work History
Education
Skills
Timeline
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Claude Albert Bayang

Rockingham,WA

Summary

Accomplished Operations Supervisor with a proven track record at Kanku Pty Ltd (McDonald's Rockingham, Baldivis), enhancing team productivity and operational efficiency through expert staff supervision and performance monitoring. Skilled in operations management and employee development, successfully boosting team performance and ensuring quality assurance with a keen focus on customer relations. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

10
10
years of professional experience

Work History

Operations Supervisor

Kanku Pty Ltd (Mcdonald's Rockingham, Baldivis)
03.2015 - 09.2024
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Education

Food Safety Supervision Skill Set - CERT 3 Retail Operations

RTO
Central Avenue, NSW
11.2023

Certificte 3 in Retail Operations (SIR30212) - CERT 3 Retail Operations

RTO
Central Avenue, NSW
12.2017

Bachelor of Science - Human Resources Development

Capitol University
Cagayan De Oro, Phillipines
03.2015

Skills

  • Operations Management
  • Performance monitoring
  • Task Delegation
  • Staff Supervision
  • Team Training
  • Safety oversight
  • Employee Development
  • Customer Relations
  • Customer relationship development
  • Inventory Coordination
  • Production
  • Management
  • Quality Assurance
  • Compliance Management

Timeline

Operations Supervisor

Kanku Pty Ltd (Mcdonald's Rockingham, Baldivis)
03.2015 - 09.2024

Food Safety Supervision Skill Set - CERT 3 Retail Operations

RTO

Certificte 3 in Retail Operations (SIR30212) - CERT 3 Retail Operations

RTO

Bachelor of Science - Human Resources Development

Capitol University
Claude Albert Bayang