Claudette Faqs
Summary
As a motivated and dedicated professional, I am seeking a challenging opportunity to apply my skills. With a Bachelor of Arts degree in Animation, I have developed strong problem-solving and communication skills. I am available to work and I am committed to continuous learning and professional growth. I am excited to explore opportunities that will enable me to advance my career.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Experience Coordinator
Featherdale Wildlife Park
Member Engagement Specialist
Samsung Electronics
12.2022 - 12.2023
- Developed and executed member engagement strategies to increase loyalty and retention through Samsung Members Community.
- Tracked and analyzed campaign performance to optimize future engagement efforts
- Collaborated with cross-functional teams to ensure alignment and integration of member engagement strategies
- Designed and implemented programs to drive member engagement, including loyalty rewards and exclusive offers
Sales Professional
Noni B Group (Katies)
02.2020 - 02.2022
- Managed inventory, client relations, and office maintenance.
- Handled orders, finances, and supply management.
- Facilitated communication with non-English speakers while ensuring cleanliness and organization of the workplace
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
Education
Bachelor of Arts - Interactive Animation
Middlesex University
Skills
- Data Entry
- CRM
- Microsoft365
- Google Suite
- Email Management
- Patience and composure
- Opening and closing procedure
- Problem-solving skills
- Multitasking Abilities
- Computer skills
Certification
Certificate III in Business Admin| | Sarina Russo Institute
SITHFAB021 - Provide responsible service of alcohol 2025
SITHGAM022 - Provide responsible gambling services 2025
Cafe skills Program 2025
Barista Crash course 2025
LANGUAGES
English - Native or Bilingual Proficiency
Arabic - Full Professional Proficiency
Timeline
Member Engagement Specialist
Samsung Electronics
12.2022 - 12.2023
Sales Professional
Noni B Group (Katies)
02.2020 - 02.2022
Customer Experience Coordinator
Featherdale Wildlife Park
Bachelor of Arts - Interactive Animation
Middlesex University
Similar Profiles
Julia Elizabeth RichterJulia Elizabeth Richter
Wildlife Keeper Assistant (Student Placement) at Featherdale Wildlife ParkWildlife Keeper Assistant (Student Placement) at Featherdale Wildlife Park
Jonathan Stephen AllenJonathan Stephen Allen
IT Team Member at Yorkshire Wildlife ParkIT Team Member at Yorkshire Wildlife Park
Hanna ScheergerHanna Scheerger
Event Sales Coordinator at Tanganyika Wildlife ParkEvent Sales Coordinator at Tanganyika Wildlife Park
Aquilis MolinaAquilis Molina
Customer Experience Coordinator at The TJX Companies, Inc.Customer Experience Coordinator at The TJX Companies, Inc.
Lily YohannesLily Yohannes
Customer Experience Coordinator at Care PossibleCustomer Experience Coordinator at Care Possible