Claudette McKelvie
Banksia Grove, WA,WA
Summary
Highly skilled, motivated and hardworking Social Worker accustomed to working in fast-paced environments. Dedicated Counsellor, Outreach Worker and Parent Educator with experience in leadership and supervision. Offering wide-ranging knowledge around children, family and youth issues.
Overview
20
20
years of professional experience
Work History
Victim Support Worker (District Court)
Department Of Justice
02.2023 - Current
- Provided trauma informed counselling, court support and witness preparation for victims of crime.
- Provided advocacy through report writing for purpose Special Witness Status applications.
- Liaison with police, external agencies and Office of the Director of Public Prosecutions.
- Managed time efficiently in order to complete all tasks within deadlines.
Education Therapist
Prime Intervention (Casual Contract)
07.2022 - 02.2023
- Established rapport and supported children pre-primary to secondary with learning and behavioural difficulties.
- Providing up to 22 sessions per week - literacy (pre-primary - secondary) and mathematics (primary). Assessments and lesson planning
- Increased customer satisfaction by providing feedback to parents
1800 RESPECT First Responder - Counsellor
Medibank (Casual Contract)
03.2022 - 06.2022
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed crisis phone calls from callers impacted by domestic violence, sexual assault and mental health. Child Protection reporting for children at risk.
- Navigated call system technology for warm referrals to external services.
- Provided counselling with friendly and efficient service to customers, handled challenging situations with ease.
Counsellor, Parent Educator & Community Engagement
Centrecare Inc
09.2018 - 06.2022
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Child Consultant role - sessions for 5-18year olds as part of separation and Mediation / Family Dispute Resolution services.
- Successful facilitation of children's group - Emotional Literacy and Mindfulness for 5-9 year olds. Licensed Instructor.
- Assessed clinical risk and danger to children and families and determined appropriate level of response and intervention.
- Educated clients on parents roles with focus on skill development and guiding children through nurturing parenting.
- Developed partnerships and networks in the community.
- Facilitated Circle of Security, Bring up Great Kids parenting groups.
- Centrecare representative of the North East Metro Committee for the Midland March that Matters for Domestic Violence and networking with DV services in the City of Swan area.
Counsellor
Centrecare Inc
09.2017 - 09.2018
- Provided counselling within Specialised Family Violence, Family Law, Family Link & EAP programs.
- Co-facilitated Men Choosing Respect DV weekly group.
- Maintained cultural sensitivity to appropriately meet the needs of CALD clients.
- Co -facilitated Parenting Teen and Circle of Security programs.
- Provided Child Consultancy for FDR Mediation services.
- Supervised Masters of Counselling student placement.
Team Leader - Counselling, Outreach & Mediation
Centrecare Inc
04.2010 - 09.2017
- Counselling - DV, EAP, Family & Relationships, Youth & Children
- Coordinating counselling and outreach programs.
- Workshop facilitation - adolescents and parenting.
- Crisis intervention - mental health, child protection & DV.
- One Life - Suicide Prevention Team - program delivery.
- Networking and liaison with local agencies and schools.
- Supervised Social Work and Masters of Counselling students.
Student SW Field Educator & Liaison Officer
Edith Cowan University (Casual Contract)
10.2017 - 12.2018
- Liaison between onsite supervisors, management & students.
- Communicated clear expectations and goals to each supervisee.
- Maintained established social work placement standards. Successfully supported students to meet criteria of the learning manual. Provided written reports on student progress.
- Assisting students in meeting gaps in learning through problem solving or negotiation with agency representative.
Youth Services Officer
Town Of Cambridge, West Leederville
02.2007 - 03.2010
- Coordinated Youth Advisory Council (YAC) meetings.
- Youth mental health, homelessness and dual diagnosis.
- Worked extensively with LGTBQ cohort of young people.
- Evaluated and addressed individual client needs and concerns.
- Submission of grants to facilitate youth programs & activities.
- Event Management - festivals and individual events.
- Created & managed pilot youth music mentor programs, film training and photography workshops.
Structured Workplace Learning Coordinator
Alta 1- Kingsway Christian College
03.2007 - 11.2007
- Provided onsite tutoring support for year 10-12 students in the alternative education system.
- Worked with teaching staff to maintain school attendance for at risk youth.
- Career planning & assessment of barriers to education, training and employment. Supported Structured Workplace Learning.
- Liaison & networking with external agencies, education providers and services to obtain appropriate student placements.
Youth Pathways Case Worker
JOBS WEST
03.2005 - 01.2007
- Maintained a caseload of 52 clients, working under strict deadlines. Goal setting - personal, education, family and career.
- School workshops, advocacy and referral & networking to support youth at risk.
- A/Snr Caseworker during staff member's unexpected absence.
Social Worker
Disability Services Commission
03.2004 - 03.2005
- Delivered comprehensive therapeutic services to children, adolescents and adults .
- Assessment, counselling, advocacy & accommodation support.
- People at Risk Committee - child protection, family violence, elder abuse and alleged abuse pertaining to people with disabilities.
- Co-facilitation of Feel Safe - protective behaviours program for adults with intellectual disability.
Education
Bachelor of Social Work -
University of Western Australia
Nedlands, WABachelor of Arts - English
Curtin University of Technology
Bentley, WA2004
Diploma - Supervision
ALISON Accredited CPD Training
2021
Skills
- Skilled Counsellor - individual, couples, child & adolescent and family and domestic violence
- Group & workshop facilitation
- Verbal and written communication
- Cultural awareness & CALD background
- Creative mindset - Film / Photoshop / Music editing / marketing
- Conflict resolution
- Intellectual disability experience
- Report writing
- Community engagement
- Supervision and staff development
Accomplishments
- 2021 Employee of the Year Finalist - Centrecare Inc.
- 2020 Film project 'Happy' - creatively brought 4 teams together to improve branch morale reduce the branch divide.
- 2020 co-Designed Centrecare's "Building Bridges: Co-Parenting after Separation" workshop
- 2011 Exceptional Ethic and Great Support to Staff Award from Centrecare's Director Tony Pietropiccolo .
- Acting Assistant Manager position - 2x in the first two years
Group & Program Facilitation
- Men Choosing Respect - DV Perpetrator program
- Bringing up Great Kids Parenting after Violence
- Parenting Over Violence (partnership with Patricia Giles Centre)
- (ELMA) Instructor Program 5-9 yr olds (Emotional Literacy)
- Circle of Security
- Working Minds - Workplace Suicide Prevention external & internal staff training
- Bringing Up Great Kids
- Building Bridges: Co-Parenting after Separation
- Communicating with Your Teen
References
Referees
Rod West - 9425 2850 rod.west@justice.wa.gov.au
Kirsty Mead - 0425321582
Kirsty-b@live.com.au
Timeline
Victim Support Worker (District Court)
Department Of Justice
02.2023 - Current
Education Therapist
Prime Intervention (Casual Contract)
07.2022 - 02.2023
1800 RESPECT First Responder - Counsellor
Medibank (Casual Contract)
03.2022 - 06.2022
Counsellor, Parent Educator & Community Engagement
Centrecare Inc
09.2018 - 06.2022
Student SW Field Educator & Liaison Officer
Edith Cowan University (Casual Contract)
10.2017 - 12.2018
Counsellor
Centrecare Inc
09.2017 - 09.2018
Team Leader - Counselling, Outreach & Mediation
Centrecare Inc
04.2010 - 09.2017
Structured Workplace Learning Coordinator
Alta 1- Kingsway Christian College
03.2007 - 11.2007
Youth Services Officer
Town Of Cambridge, West Leederville
02.2007 - 03.2010
Youth Pathways Case Worker
JOBS WEST
03.2005 - 01.2007
Social Worker
Disability Services Commission
03.2004 - 03.2005
Bachelor of Social Work -
University of Western Australia
Bachelor of Arts - English
Curtin University of Technology
Diploma - Supervision
ALISON Accredited CPD Training
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