Claudia Attard
Bella Vista,NSW
Summary
I am an innovative worker who strives to do my best in all areas of work. When I get recognised for areas of improvement, I try my best to accomplish and solve these issues. I am a very creative person and I enjoy fulfilling tasks that challenge me and allow me to explore further. I have a very strong work ethic which benefits me to complete tasks to the best of my ability. With my experience in customer service, I have the ability to multitask in a fast-paced work environment.
Overview
5
5
years of professional experience
Work History
Customer Service and Sales Representative
Kids Club Early Childhood Learning Centre
2023.09 - 2024.02
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through calling, emailing and following up.
- Worked through Salesforce to manage leads, contacts, opportunities and cases.
- Assisted families with their accounts, billing and enrolments.
- Used software such as QikKids, Microsoft 365 and Sharepoint.
Coach
Active Beginnings - FunFit Kids
2023.02 - 2023.07
A program designed to get kids moving, create exceptional lifestyle habits and develop required skills through both structured and unstructured play.
Crew Member
Coles
2022.04 - 2023.03
Served customers whilst ensure high quality customer service was presented even through busy rush times. Handled cash and credit transactions using a POS system.
Volunteer
Sydney Disabled Surfers Association
2019.02 - Current
Helped many people of all disabilities get into the water and assist them to surf in a fun, friendly and safe environment.
Crew Member
Raging Waters Sydney
2022.01 - 2022.04
Served customers whilst ensure high quality customer service was presented even through busy rush times. Handled cash and credit transactions using a POS system.
Crew Member
Sydney Royal Easter Show Benson's Trading Show Bag
2021.04 - 2022.04
Served customers whilst ensure high quality customer service was presented even through busy rush times. Handled cash and credit transactions using a POS system.
Crew Member
McDonald’s
2019.02 - 2021.11
Served and assisted customers whilst providing them with a helpful experience, whilst working in all front area services such as drive thru, McCafe and cashier using a POS system.
Work Placement
Dolcenttini Patisserie
2021.04 - 2021.04
Served and placed customers’ orders whilst preparing their pastries and desserts, slicing and bagging bread.
Education
High School Certificate -
Gilroy Catholic College
Castle Hill09.2022
Our Lady of Mercy College
Parramatta2020
Skills
- Valid Driver's License
- Valid Working With Children's Check
- Organisation
- Creative
- Leadership
- Communication
- Customer Service
- Strong Work Ethic
- Open-minded
- Problem Solving
Further Learning
Covering:
Completed Sydney Design School 2 day Interior Decoration Workshop in July 2022
- Considerations when creating an interior scheme
- Vision and mood boards
- Planning a space
- Creating a colour scheme
- Building an interior scheme
- Creating a sample board
- Selecting furniture, fabrics and window treatments
Reference
James Maclean-Horton, Cheif Marketing Officer at Kids Club Childcare
Phone Number - 0408 782 822
Email Address - james@kidsclubchildcare.com.au
Tim Affleck, Founder of Active Beginnings
Phone Number - 0435 878 660
Lisa Bressi, Service Manager at Coles
Phone Number – 0414 790 776
Timeline
Customer Service and Sales Representative
Kids Club Early Childhood Learning Centre
2023.09 - 2024.02
Coach
Active Beginnings - FunFit Kids
2023.02 - 2023.07
Crew Member
Coles
2022.04 - 2023.03
Crew Member
Raging Waters Sydney
2022.01 - 2022.04
Crew Member
Sydney Royal Easter Show Benson's Trading Show Bag
2021.04 - 2022.04
Work Placement
Dolcenttini Patisserie
2021.04 - 2021.04
Volunteer
Sydney Disabled Surfers Association
2019.02 - Current
Crew Member
McDonald’s
2019.02 - 2021.11
High School Certificate -
Gilroy Catholic College
Our Lady of Mercy College
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