Claudia Bartolillo
Abbotsbury, Sydney,Australia
Summary
I am an energetic and motivated individual experienced in customer service, sales and marketing. Proven track record of meeting and exceeding sales goals and providing exceptional customer service. Highly organised and detail-oriented, with excellent communication and interpersonal skills. I am a reliable and friendly persona who can adapt quickly to new environments of work, promptly learning and mastering new concepts and skills. I regard myself as passionate about completing tasks and assisting others to create a satisfying experience in the workplace.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Media Marketing
Cb.beautydecor
02.2021 - Current
- Improved customer engagement through timely responses to inquiries on various social media platforms.
- Increased brand awareness by developing and implementing creative social media campaigns.
- Created visually appealing graphics for posts, enhancing overall aesthetic appeal of social media profiles.
- Managed multiple social media accounts simultaneously, maintaining consistent voice and message across platforms.
Sales Assistant Team Member
Ronis Variety Discount
04.2018 - Current
- Participated in regular training sessions covering topics such as health and safety protocols
- Assisted in setting up promotional displays on store shelves to increase product visibility
- Maintained inventory levels by restocking shelves, racks, displays, and coolers with merchandise as needed
- Operated point of sale systems, cash registers, and other related equipment to process customer orders efficiently
- Utilized effective problem solving techniques to resolve customer inquiries and complaints in a timely manner
- Successfully developed and maintained relationships with customers through providing excellent customer service
- Managed multiple tasks simultaneously while maintaining accuracy in order processing activities
- Ensured compliance with safety regulations while handling hazardous materials during stocking operations
- Developed an organized filing system for tracking customer orders and preparing invoices for payment collection
- Demonstrated strong interpersonal skills while working in a team environment to support sales goals
- Monitored stock levels to ensure adequate supply of merchandise was available at all times
Covid Bus Cleaner
Interline Busses
01.2022 - 11.2022
- Adapted quickly to changing work environments while adhering to company policies regarding health and safety regulations
- Maintained an organized workspace throughout each shift by disposing waste appropriately and promptly returning tools after use
- Verified that all areas were cleaned properly by inspecting interior and exterior components for quality assurance purposes
- Demonstrated ability to clean, vacuum and shampoo interiors of buses with high attention to detail
- Forming positive work place relationships
Sales Assistant Team Member
Easter Show 2022
04.2022 - 04.2022
- Undertook training in the showbag section of the Easter Show
- Successfully developed and maintained relationships with customers through providing excellent customer service
- Participated in regular training sessions covering topics such as health and safety protocols
- Managed multiple tasks simultaneously while maintaining accuracy in order processing activities
- Demonstrated strong interpersonal skills while working in a team environment to support sales goals
- Assisted in setting up promotional displays on store shelves to increase product visibility
- Maintained inventory levels by restocking shelves, racks, displays, and coolers with merchandise as needed
- Utilized effective problem solving techniques to resolve customer inquiries and complaints in a timely manner
Education
Bachelor Of Media And Marketing - Media and Marketing
Macquarie University
North Ryde, NSW11.2025
High School Diploma -
Freeman Catholic College
Bonnyrigg Heights11.2021
Skills
- Counting
- Stock Management
- Customer Needs Assessment
- Product Merchandising
- Opening and Closing Procedures
- Cash Handling
- Cash Register Operation
- Product Management and Pricing
- Returns and Refunds
- Payment Processing
- Advising and Coaching
- Administering Social Media Accounts
- Consultative Sales Approach
- Customer Interaction
- Warehouse and Delivery Methods
- Safe Equipment Handling
- Corporate Communications
- Special Promotions
- Rewards Programs
- Meeting KPIs
- Social Media Strategy
- Influencer Marketing
- Social Media and Promotions
- Social Media Marketing
- Content Strategy
- Decision-Making
- Content Development
Certification
- Certification for Eyelash Extension,
- Certification for Lash Lift & Tint
- Certification for Lash Botox
- Certification for HD brows, Laminations & Waxing
References
- Rima Issa, Ronis Variety Discount Manager, (040) 488-8803, rimaissa2009@live.com
- Darren Hughes, Freeman Catholic College School Teacher, 98232071, darren.hughes@syd.catholic.edu.au
- Alessia Di Giandomenico, Arben Construction Character Reference, (040) 338-5308, allessiadigi@gmail.com
Extracurricular Activities
Social Justice 'Share, Lead, Inspire' Initiative: fundraising for 'The Sixth Child' charity Participated in Freeman Catholic Colleges Student Catechist Program Volunteered for Beyond Blue Assisted in the collection and packing of items for the St Vincent De Paul Christmas Hamper Appeal 2017
Awards
Award for Academic Achievement in English Standard, 2020
Timeline
Sales Assistant Team Member
Easter Show 2022
04.2022 - 04.2022
Covid Bus Cleaner
Interline Busses
01.2022 - 11.2022
Social Media Marketing
Cb.beautydecor
02.2021 - Current
Sales Assistant Team Member
Ronis Variety Discount
04.2018 - Current
Bachelor Of Media And Marketing - Media and Marketing
Macquarie University
High School Diploma -
Freeman Catholic College
Similar Profiles
Luke BilobrkLuke Bilobrk
Client Advisor at PradaClient Advisor at Prada
Ralph FontanosRalph Fontanos
Kitchen Hand at Craigcare GroupKitchen Hand at Craigcare Group
James RussoJames Russo
Student at Full TimeStudent at Full Time
WIN VARARUTSUPAGULWIN VARARUTSUPAGUL
Business Development Manager at Peninsula Group – Bright HRBusiness Development Manager at Peninsula Group – Bright HR
Abhishek MondalAbhishek Mondal
Assist in developing strategies to establish a lasting digital connection with consumers Brand and promote the company's presence across various social media platforms Launch optimized online advertisements using Google Ads and social media marketing to enhance company and brand awareness Actively participate in SEO efforts, including keyword optimization, image and webpage optimization, and back-linking etc Prepare newsletters and promotional emails for email and WhatsApp marketing campaigns Provide creative ideas for content marketing and update website design Perform basic graphic design tasks using Canva to improve user experience Conduct market and competitor research, along with Google Analytics analysis Engage in various traditional marketing activities at Meenakshi Polymers (P) Ltd.Assist in developing strategies to establish a lasting digital connection with consumers Brand and promote the company's presence across various social media platforms Launch optimized online advertisements using Google Ads and social media marketing to enhance company and brand awareness Actively participate in SEO efforts, including keyword optimization, image and webpage optimization, and back-linking etc Prepare newsletters and promotional emails for email and WhatsApp marketing campaigns Provide creative ideas for content marketing and update website design Perform basic graphic design tasks using Canva to improve user experience Conduct market and competitor research, along with Google Analytics analysis Engage in various traditional marketing activities at Meenakshi Polymers (P) Ltd.