Claudia Barton
Allora,QLD
Summary
Personable and dependable with passion for delivering exceptional customer service and creating welcoming atmosphere. Possesses strong organizational skills and proficiency in managing schedules and handling phone systems. Dedicated to enhancing office efficiency and ensuring seamless experience for all visitors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Reception Assistant
Bartranz Petroleum
09.2023 - Current
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
- Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
- Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
Barista Manager
Golden Wattle Cafe
06.2023 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Truck Washer
Bartranz Petroleum
01.2022 - Current
- Prevented potential damage to trucks by carefully handling high-pressure hoses and other cleaning tools.
- Maintained a safe working environment through adherence to safety guidelines and proper use of cleaning equipment.
- Promoted a professional image for the company via meticulous attention to detail in all aspects of truck washing services.
- Reduced vehicle downtime by efficiently coordinating wash schedules with drivers and fleet managers.
Education
Diploma of Emergency Health Care - Medical
Australian Paramedical College
Burleigh Heads, QLD09.2025
High School Diploma -
Assumption College
Warwick, QLD11.2024
Skills
- Visitor assistance
- Organization skills
- Telephone skills
- Verbal and written communication
- Scheduling
- Data inputting
- Positive and professional
- Professional and polished presentation
- Multitasking Abilities
- Reliability
- Customer Satisfaction
- Flexibility
- Public Speaking
Additional Information
I was born in the Warwick district and began my medical education journey in January 2024 when I decided to complete a diploma in Emergency Health care as a stepping stone into Paramedicine or Nursing. I have been raised in a strong rural family whom run a large successful business and therefore have an insight into the importance of customer service and attention to detail. I believe the position you are advertising is an ideal fit for me given my local knowledge, experience in customer service and interest in the world of healthcare.
Certification
First Aid Certificate
Cert III in Skills for work and vocational pathways
Timeline
Reception Assistant
Bartranz Petroleum
09.2023 - Current
Barista Manager
Golden Wattle Cafe
06.2023 - Current
Truck Washer
Bartranz Petroleum
01.2022 - Current
Diploma of Emergency Health Care - Medical
Australian Paramedical College
High School Diploma -
Assumption College
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