Summary
Work History
Education
Skills
Personal Information
Timeline
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Claudia Chaplin

Victoria Park,WA

Summary

I am a confident, reliable customer focused individual, offering excellent communication skills and the crucial ability to operate in fast-paced environments. I developed a mature, responsible, professional approach to any task that I undertake, or situation I am presented with. Eager to learn new skills and knowledge in different work areas that I can take on with me in the future to better my career goals.

Work History

Karaoke Hostess/ Bartender

Butterfly 73 + Galaxy Lounge
  • Maintaining a positive atmosphere creating a fun environment so customers are satisfied
  • Interacting with a variety of different nationalities (patrons that don’t speak English)
  • Engaging in conversation with many patrons
  • Taking customers food and drink orders and delivering them correctly to staff
  • Serving food / pouring drinks
  • Instructing patrons on how to use the karaoke equipment, including microphones, speakers, karaoke machine
  • Providing assistance with song selection when requested
  • Performing minor repairs on malfunctioning equipment
  • Ensure that participants follow rules and regulations by the venue
  • Respond promptly and professionally to customer inquiries or complaints to matters related to their experience at the venue
  • Collecting payments from customers using EFTPOS machine/ cash.

Beauty Salon Assistant/Receptionist

LeeSheek Nails & Beauty
  • Welcomed in clients as they arrived and provided them with the required information
  • Greeted customers and provided exceptional customer service
  • Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests
  • Sanitized tools and followed safety standards and kept salon clean and safe
  • Scheduled appointments for customers using internal software system
  • Processed payments from clients
  • Maintained clients contact information in salons database with updated information
  • Performed light receptionist duties such as checking clients out upon completion of services.

Compass Group| Utility All rounder

  • Housekeeping- Following company’s cleaning procedures/room service
  • Used cleaning chemicals following guidelines
  • Ensuring I’m always wearing appropriate personal protective equipment
  • Ensuring I’m always following safety procedures
  • Interacted pleasantly with clients and guest when performing daily duties
  • Reporting any maintenance issues or safety hazards to supervisor immediately
  • Worked with diverse group of coworkers to complete our housekeeping tasks
  • Sweeping, mopping, emptying trash, dusting, cleaning bathrooms, cleaning benches etc
  • Filling up chemicals following safety procedures
  • Maintained and organized cleaning supply stock
  • Responded to requests from guests regarding housekeeping needs
  • Employed deep cleaning techniques for areas in need of additional satisfaction
  • Ensured that all health standards were met during cleaning operations
  • MDS knowledge Prestart checks on buggy’s/equipment PTRA daily

Mcintosh & Son | warehouse worker

  • Data entry
  • Invoicing
  • Stock taking
  • Prepared and completed warehouse orders for delivery or pickup according to schedule
  • Kept shelves, workstation and pallet areas neat and tidy to maintain safe work environment
  • Packaged items carefully using protective materials such as bubble wrap or foam sheets
  • Operated scanners, computers and other equipment to track orders
  • Assembled orders according to customer’s request
  • Received deliveries, scanned packages, and updated orders in inventory database
  • Received and tracked incoming inventory shipments
  • Unpacking stock/putting it away
  • General cleaning
  • Order picking
  • Picker packer.

Baggage Handling

  • Handled passenger luggage, mail, in accordance with safety protocols
  • Following procedures and orders
  • Manually loading luggage onto conveyer
  • Unloading luggage from conveyer at fast pace
  • Operated group service equipment, tug car, LV, conveyer system
  • Wearing correct PPE
  • Loading luggage/freight into aircraft cargo hold, stowed luggage in appropriate compartments
  • Setting up stairs for passengers to exit/enter aircraft
  • Using correct hand signals.

Laundry

  • Operating washing machines/dryers
  • Sorting linin in correct tubs
  • Folding linen the correct way
  • Storing linen
  • Making sure shelves are always stocked with clean linen
  • Following covid washing procedures.

Baby Sitting / Family

  • Supervising kids
  • Taking kids to do fun activities
  • Preparing meals
  • Arts and crafts/entertainment
  • Transport children
  • Maintaining daily schedule
  • Keeping children living/play areas tidy.

Education

High School Diploma -

Katanning Senior High School
Wa

Skills

  • Determined
  • Safety and emergency skills
  • Good communication skills
  • Attentiveness
  • Understanding the importance of safety procedures
  • Fun and engaging
  • Caring, compassionate and patient
  • Working With Children Check
  • Stamina
  • Responsible
  • Enthusiasm
  • Motivated
  • Team player
  • Independent
  • Can work well under pressure
  • Warehouse experienced
  • Can work in different climates
  • Can work 12 hour days
  • Problem solving skills
  • Reliable
  • Physically fit
  • Good role model
  • Organized
  • Trustworthy
  • Freight experienced
  • Active listener
  • Time efficient
  • Software/computer skills

Personal Information

  • Age: 21
  • Date of Birth: 12/21/2002

Timeline

Karaoke Hostess/ Bartender

Butterfly 73 + Galaxy Lounge

Beauty Salon Assistant/Receptionist

LeeSheek Nails & Beauty

Compass Group| Utility All rounder

Mcintosh & Son | warehouse worker

Baggage Handling

Laundry

Baby Sitting / Family

High School Diploma -

Katanning Senior High School

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Claudia Chaplin