Claudia Conte
Melbourne,VIC
Summary
A dedicated and passionate person willing to tackle challenges and achieving goals. Mature and compassionate with skills and traits suitable for your place of work. These key skills and traits include attention to detail within the workplace and the tasks set to do. I am a very hard working person that is always willing to learn and increase my knowledge further.
Overview
6
6
years of professional experience
Work History
Online Dispatch Coordinator
Pilgrim Clothing
07.2023 - Current
- Assisting manager with day-to-day operations and reporting any daily issues or concerns.
- Communicating clear instructions to Dispatch team and ensuring team members are completing all daily assigned tasks efficiently and correctly.
- Processing returns, exchanges and store credits on Postco and Refundid.
- Print packing lists on Shopify and manifesting orders on Starshipit.
- Liaising with courier companies Australia post, Couriers please and DHL.
- Liaising with pilgrim Myer concession store staff.
- Processing RTS parcels.
- Responding to customer enquiries via email.
- Allocating stock to stores and processing incoming stock.
- Creating and accepting delivery notes for incoming stock on Futura.
Online Store Person
Pilgrim Clothing
06.2022 - 07.2023
- Pick, Pack and dispatch of orders placed on Shopify, the Iconic and Myer for both Pilgrim, Pilgrim Outlet and its sister brand, Azzurielle.
- Processing returns from all platforms.
- Processing EOD sales.
- Stocktake of inventory.
- Use of warehouse inventory scanner.
Warehouse Assistant
Style Me Over
08.2021 - 06.2022
- Assisting warehouse supervisor with warehouse maintenance.
- Assisting in stock management.
- Receiving in stock from suppliers.
- Tagging and labelling of products.
- Scanning orders through the system.
- Condensing product tubs.
- Online picking and packing as required.
- General warehousing with the ability to multiple task.
- Monthly stock takes.
- Put away stock from customer returns and director after photoshoot.
Cashier
Market Europa
05.2018 - 06.2021
- Greeted customers entering the store.
- Assisting customers with any questions and concerns.
- Processing sales through a POS system.
- Processing refunds and exchanges within company policy.
- Restocked shelves and merchandised.
Education
Diploma - Interior Design
Swinburne University of Technology
Melbourne, VIC10.2021
Certificate III - Interior Design And Decoration
Holmesglen Institute
Chadstone, VIC10.2018
Our Lady of The Sacred Heart College
Bentleigh, VIC11.2018
Skills
- Customer Service experience
- Stock management skills
- Quality control
- Great time management and organisational skills
- Strong communication and interpersonal skills
- Strong work ethic
- Positive attitude
References
Kathryn Millman
Manger of online operations
mobile: 0468 413 160
Eleni Prezioso
HR Manager
mobile: 0401 275 620
Timeline
Online Dispatch Coordinator
Pilgrim Clothing
07.2023 - Current
Online Store Person
Pilgrim Clothing
06.2022 - 07.2023
Warehouse Assistant
Style Me Over
08.2021 - 06.2022
Cashier
Market Europa
05.2018 - 06.2021
Diploma - Interior Design
Swinburne University of Technology
Certificate III - Interior Design And Decoration
Holmesglen Institute
Our Lady of The Sacred Heart College
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