Summary
Overview
Work History
Education
Skills
Timeline
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CLAUDIA DANIEL

Yagoona,NSW

Summary

I am and dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. I am passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Manager Part Time

Glue Store
10.2022 - Current
  • Managed efficient cash register operations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.

Pharmacy Assistant

Chemist Warehouse
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Kids Club Associate

Kids World Bankstown
  • Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
  • Organized and stored toys and art materials to restore order in activity areas.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

Customer Service Representative

Family Business
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Packing stock
  • Quick problem Solving
  • Working well with consumers

Education

LaSalle Catholic College
Bankstown, NSW

Skills

  • Language Fluency
  • Understanding Customer Needs
  • Building Customer Trust and
  • Loyalty
  • Customer Service
  • Time Management
  • Teamwork and Collaboration
  • Multitasking and Prioritization
  • Responding to Difficult
  • Customers
  • Creative Problem Solving
  • Issue and Complaint Resolution

Timeline

Manager Part Time

Glue Store
10.2022 - Current

Pharmacy Assistant

Chemist Warehouse

Kids Club Associate

Kids World Bankstown

Customer Service Representative

Family Business

LaSalle Catholic College

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CLAUDIA DANIEL