Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Certification
Timeline
Generic

Claudia De Gioannis

Luxury Spa Therapist & Manager
Cairns

Summary

Highly skilled and experienced in spa management and therapy, possessing a deep understanding of luxury spa treatments, wellness therapies, and the importance of delivering high-end customer service. Expertise in managing spa operations and training teams, successfully providing exclusive treatments to elite clientele, including VIPs, royalty, and diplomatic figures. Commitment lies in offering a world-class spa experience that seamlessly combines wellness, relaxation, and rejuvenation for all who seek it.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
5
5
Languages

Work History

Founder & Lead Therapist

PRIVATE SPA & WELLNESS BUSINESS
Cairns, Qld, Australia.
01.2023 - 12.2024
  • Established and managed a high-end private wellness practice specializing in personalized spa treatments and holistic therapies
  • Designed and implemented unique deep tissue therapy techniques, improving client recovery and relaxation
  • Provided private yoga and meditation sessions tailored to individual wellness goals
  • Delivered elite-level massage and spa treatments to high-profile clientele
  • Curated luxury wellness experiences integrating Ayurvedic principles and advanced spa methodologies

Therapeutic Services for Elite Athlete

Confidential
Cairns, Queensland
04.2019 - 09.2023
  • Communicated effectively with coaches, teammates, and officials to promote sportsmanship and ensure smooth event organization.
  • Displayed excellent sportsmanship, earning the respect of coaches, teammates, opponents, and officials alike.
  • Adapted quickly to changes in competition schedules or environments, demonstrating mental agility and composure under pressure.
  • Maintained excellent physical conditioning through disciplined adherence to nutrition, exercise, and recovery plans.
  • Achieved personal best times through consistent practice and dedication to improvement.
  • Balanced academic commitments with athletic pursuits, maintaining a high GPA while excelling in sports activities.
  • Continuously set new personal records through disciplined goal-setting and a relentless pursuit of excellence.
  • Developed strong mental resilience through rigorous training sessions, enabling peak performance during competitions.

Private Spa Therapist

PRIVATE SPA THERAPIST TO UNITED NATIONS AMBASSADOR
Cairns, Queensland
01.2014 - 01.2018
  • Provided exclusive spa and wellness treatments to a United Nations ambassador and diplomatic guests
  • Designed customized wellness plans incorporating deep tissue massage, Ayurvedic treatments, and holistic therapies
  • Ensured complete discretion and high-level service to meet the ambassador's lifestyle and wellness needs
  • Managed spa operations within private residences, ensuring a seamless and luxurious experience

Private Spa Therapist

PRIVATE SPA THERAPIST TO PROFESSIONAL FOOTBALLER
Melbourne, Victoria
01.2011 - 01.2013
  • Delivered tailored sports recovery and relaxation treatments to an elite Australian footballer
  • Designed customized therapy programs to enhance athletic performance and recovery
  • Maintained a high level of discretion and professionalism while working within a private residence

Spa Manager & Lead Therapist

Deep Centre – Yoga & Spa
02.2014 - 03.2016
  • Managed luxury spa operations, ensuring premium service standards for elite clientele
  • Created and tailored treatment programs based on individual client needs
  • Led recruitment, training, and performance management of spa staff
  • Maintained spa hygiene and compliance with international wellness standards
  • Oversaw inventory management and supplier relations for high-end spa products

Spa Beauty Therapist / Massage Therapist

Port Douglas Day Spa
01.2014
  • Delivered high-quality spa and massage services, ensuring top-tier client satisfaction
  • Provided specialized treatments tailored to individual guest needs

Beauty Therapist / Massage Therapist (Keturah Protocol)

Keturah Day Spa
01.2014 - 01.2015
  • Delivered specialized beauty and massage treatments following Keturah's exclusive protocols
  • Provided exceptional service to high-end clients, ensuring luxury spa standards were met

Spa Beauty Therapist / Massage Therapist

Natural Therapy Centre & Spa
01.2014
  • Performed therapeutic spa treatments and massage therapies for VIP clientele
  • Assisted in spa operations and guest service excellence

Spa Manager & Lead Therapist

Natural Therapies Centre & Spa
06.2012 - 01.2013
  • Provided high-end therapeutic treatments, including deep tissue, aromatherapy, and medical massage
  • Designed exclusive therapy sessions for VIP clientele
  • Implemented marketing strategies to attract high-profile guests and increase revenue

Beauty Therapist / Massage Therapist

Sakura Melbourne
01.2011 - 01.2012
  • Provided luxury spa treatments, including facials, deep tissue massage, and aromatherapy
  • Delivered tailored therapies to meet individual wellness goals of high-profile clients

Education

BA (Hons) - International Business & Marketing

European School of Economics
London, UK.
01.1999 - 01.2003

Skills

  • Operations in luxury spa environments

  • Luxury client relations

  • Holistic wellness practices

  • Team training and development

  • Inventory management

  • Adherence to hygiene standards

Accomplishments

  • Mentored and trained spa professionals to elevate their skills and enhance service quality.
  • Earned numerous commendations from high-profile guests for delivering exceptional and personalized treatments.
  • Innovated and implemented new wellness services, increasing client satisfaction and driving spa revenue growth.

Personal Information

Nationality: Italian

Certification

CMT • Certificate in Oil Massage & Aromatherapy – Wat Po Traditional Medical School, Thailand (2010)

Timeline

Founder & Lead Therapist

PRIVATE SPA & WELLNESS BUSINESS
01.2023 - 12.2024

Therapeutic Services for Elite Athlete

Confidential
04.2019 - 09.2023

• • Knoff Yoga Teacher Training – Level 1 (Discovery, Foundation, Intermediate) – 300 hours YTT (2016-2022)

10-2016

Spa Manager & Lead Therapist

Deep Centre – Yoga & Spa
02.2014 - 03.2016

Private Spa Therapist

PRIVATE SPA THERAPIST TO UNITED NATIONS AMBASSADOR
01.2014 - 01.2018

Spa Beauty Therapist / Massage Therapist

Port Douglas Day Spa
01.2014

Beauty Therapist / Massage Therapist (Keturah Protocol)

Keturah Day Spa
01.2014 - 01.2015

Spa Beauty Therapist / Massage Therapist

Natural Therapy Centre & Spa
01.2014

Spa Manager & Lead Therapist

Natural Therapies Centre & Spa
06.2012 - 01.2013

• Certificate in Warm Stone Therapy Massage – Cairns, Australia.

01-2012

Private Spa Therapist

PRIVATE SPA THERAPIST TO PROFESSIONAL FOOTBALLER
01.2011 - 01.2013

Beauty Therapist / Massage Therapist

Sakura Melbourne
01.2011 - 01.2012

• Certificate in Advanced Thai Medical Massage Therapy – Wat Po Traditional Medical School, Thailand (2010)

05-2010

• Certificate in General Thai Massage – Wat Po Traditional Medical School, Thailand

04-2010

CMT • Certificate in Oil Massage & Aromatherapy – Wat Po Traditional Medical School, Thailand (2010)

03-2010

BA (Hons) - International Business & Marketing

European School of Economics
01.1999 - 01.2003

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Claudia De GioannisLuxury Spa Therapist & Manager