Claudia Guidotti
Sunshine Coast
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Experience in customer service and team leading rolls with priority on education to ensure up to date knowledge on business concepts. Demonstrated success in delivering superior care balanced with high-volume task load. Possesses versatile skills in project management, problem-solving, and collaboration. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
Bettys Burgers
10.2024 - Current
- Supervised daily restaurant operations, ensuring efficient service and adherence to health standards.
- Trained new staff on operational procedures and customer service best practices.
- Assisted in inventory management, tracking supplies, and minimizing waste effectively.
- Monitored food preparation processes to maintain quality and consistency of menu items.
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
Banquet Events Manager
Palmwoods Hotel
07.2024 - 10.2024
- Coordinated logistics for banquet events, ensuring seamless execution and guest satisfaction.
- Managed vendor relationships to secure quality services and supplies for events.
- Developed event timelines to optimize workflow and enhance operational efficiency.
- Assisted in menu planning, collaborating with culinary teams to meet client preferences.
- Monitored event setups, addressing issues promptly to maintain high standards of presentation.
Housekeeping Room Attendant
Fairmont Chateau Lake Louise
11.2023 - 06.2024
- Ensured cleanliness and organization of assigned guest rooms to meet hotel standards.
- Conducted thorough inspections of rooms post-cleaning for quality assurance.
- Managed inventory of cleaning supplies, restocking as necessary to maintain operations.
Childcare Educator
Una Early Learning
02.2022 - 11.2023
- Facilitated engaging learning activities to support children's cognitive and emotional development.
- Assisted in the implementation of individualized education plans for diverse learners.
- Monitored children's behavior and provided positive reinforcement to encourage appropriate actions.
- Collaborated with parents to communicate developmental progress and address concerns.
- Maintained a safe and clean environment, adhering to health and safety regulations.
- Participated in professional development workshops to improve childcare practices and methodologies.
Private Nanny
Cloud Nannying
03.2020 - 12.2021
- Supervised daily activities to ensure safe and engaging environment for children.
- Developed and implemented educational activities tailored to developmental needs.
- Coordinated schedules, including playdates and educational outings, to enhance social interactions.
- Maintained open communication with parents regarding children's progress and behaviour.
- Self managed invoicing and open communication with clients
Retail Sales Associate
Just Group
10.2018 - 02.2020
- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Managed inventory levels, ensuring stock availability and accuracy through regular audits and replenishment processes.
- Trained new associates on sales techniques, product knowledge, and store policies to promote team efficiency.
- Assisted in visual merchandising efforts, optimizing product displays to drive sales and improve store aesthetics.
Education
Diploma of Nursing
TAFE Queensland
QLD07-2026
Certificate III in Fitness
TAFE Queensland
QLD12-2020
High School Diploma -
St Andrews Anglican College
11-2018
Skills
- Customer service
- Flexibility
- Team coordination
- Time Management
- Task delegation
- Positive Attitude
- Health and safety standards
- Communication
- Leadership
Certification
CPR and first aid certificate
Food safety certificate
RSA - responsible service of alcohol
Blue Card
NDIS card
Red nose sleep training
Child Protection training
Full licence
Timeline
Restaurant Supervisor
Bettys Burgers
10.2024 - Current
Banquet Events Manager
Palmwoods Hotel
07.2024 - 10.2024
Housekeeping Room Attendant
Fairmont Chateau Lake Louise
11.2023 - 06.2024
Childcare Educator
Una Early Learning
02.2022 - 11.2023
Private Nanny
Cloud Nannying
03.2020 - 12.2021
Retail Sales Associate
Just Group
10.2018 - 02.2020
Diploma of Nursing
TAFE Queensland
Certificate III in Fitness
TAFE Queensland
High School Diploma -
St Andrews Anglican College
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