Claudia Howard
110 Windsor Rd, Dulwich Hill,NSW
Summary
I have a demonstrated ability to work effectively with members of the public, both in teaching and customer service roles, with a respectful attitude and reliable work ethic. I excelled in customer service at ChaTime, enjoying the engagement with customers and managing the cash register. I have strong communication skills, and I'm able to calmly and decisively deal with difficult situations as a Netball Umpire for Leichhardt Wanderer's Netball Club.
I enjoys maths, sports and engineering at school and outside of school I play competitive soccer and netball. I am a committed team player, umpire, coach and club member for Leichhardt Wanderers and Hurlstone Park Wanderers.
Overview
2
2
years of professional experience
Work History
Netball Umpire
Leichhardt Wanderer's Netball Club
04.2022 - Current
- Awarded Club badge (2022) and Association badge (2024).
- Improved player understanding of the game through decisive and clear communication.
- Navigated difficult situations using effective communication and explanation of game rules.
- Maintained player safety and fairness by remaining impartial while making critical calls during matches.
- Remained composed and confident when faced with player and parent disagreement.
Teacher's Assistant Incl Holiday Camps and Parties
Flying Yogis
01.2022 - Current
- Assisted children in safely completing acrobatic and yoga routines
- For holiday camps and birthday parties assisted with teaching yoga and acrobatics to groups of up to 20 children aged 5-12 years old.
- For holiday camps and parties assisted with supervision of recess and lunch and clean up at end of day.
- For parties assisted with serving of food including birthday cake.
Retail Sales
ChaTime
01.2023 - 09.2023
- Completed ChaTime training modules including product training, food preparation and safety modules.
- Dealt directly with customers to take orders, managed the cash register, prepared drinks and completed clean-up at the end of each shift.
- Trained new staff members on procedures.
Education
Year 9 Burwood Girls High School
Croydon, NSW2027
Summer Hill Public School
Summer Hill, NSW12.2021
Skills
- Well presented
- Respectful communicator
- Reliable and punctual
- Neat and organised
- Works well with others
Referees
Gaye Ryberg (President, Leichhardt Wanderers Netball Club)
Annie Mendelson (Umpiring Convenor, Leichhardt Wanderers Netball Club)
Theo Hastings (Soccer Coach, Hurlstone Park Wanderers)
Amanda X (Owner, Flying Yogis)
Timeline
Retail Sales
ChaTime
01.2023 - 09.2023
Netball Umpire
Leichhardt Wanderer's Netball Club
04.2022 - Current
Teacher's Assistant Incl Holiday Camps and Parties
Flying Yogis
01.2022 - Current
Year 9 Burwood Girls High School
Summer Hill Public School
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