Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Availability
Timeline
Generic

Claudia Kartelo

Tarragindi,QLD

Summary

I am actively seeking a position in a casual/part-time administrative role. I am a well-spoken individual with strong communication skills. With a patient and friendly nature, I endeavour to engage in effective communication that supports patient-centred care. Highly detail-orientated, I value proactive task management and diligent adherence to directions. I strive to maintain a positive, ‘can-do attitude' in all aspects of my responsibilities. With a background in nursing, I have proficient knowledge of healthcare processes and medical terminology. Currently perusing a Bachelor of Speech Pathology, I possess a keen interest in the healthcare industry. I am eager contribute my skills to a team environment where I can make a meaningful impact and continue to grow professionally.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Private Nanny

Private
06.2022 - 04.2024
  • Cared for a family of three young children after school hours.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Provided safe transportation to and from school, extracurricular activities, and other events.

Medical Receptionist

Carina Medical & Specialist Centre
01.2022 - 05.2022
  • Managed opening and closing procedures of the clinic.
  • Managed office logistics by scheduling appointments, maintaining files and processing payments.
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally.
  • Managed high call volumes while maintaining a polite and professional demeanour.
  • Helped patients complete necessary medical forms and documentation.
  • Operated computer systems, specifically BestPractice software.
  • Maintained current and accurate medical records for patients.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Maintained a welcoming atmosphere for patients and their families.

Sales assistant/customer service assistant

Myer (Westfield Carindale)
07.2021 - 01.2022
  • Provided comprehensive customer service.
  • Processed sale transactions.
  • Maintained the sale floor and merchandise displays.
  • Handled customer inquiries, complaints, and returns.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Managed inventory to ensure optimal stock levels.
  • Managed efficient cash register operations.
  • Assisted customers with prompt and polite support in-person and via telephone.

Education

Bachelor of Speech Pathology -

Australian Catholic University
Brisbane, QLD
2028

High School Education. -

Loreto College Coorparoo
01.2021

Diploma of Business -

Barrington College
01.2021

Certificate III in Health Services Assistance -

Mater Education
01.2021

Skills

  • Exceptional communication skills
  • Strong computer skills including Microsoft suite of products
  • Active listening
  • Strong attention to detail
  • Customer/Client relations
  • Organisation
  • Critical Thinking

Personal Information

Date of Birth: 01/03/2004

Certification

First Aid and CPR

Availability

  • Mondays or Tuesdays
  • Fridays
  • Open to weekend work

Timeline

Private Nanny

Private
06.2022 - 04.2024

Medical Receptionist

Carina Medical & Specialist Centre
01.2022 - 05.2022

Sales assistant/customer service assistant

Myer (Westfield Carindale)
07.2021 - 01.2022

Bachelor of Speech Pathology -

Australian Catholic University

High School Education. -

Loreto College Coorparoo

Diploma of Business -

Barrington College

Certificate III in Health Services Assistance -

Mater Education

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Claudia Kartelo