Claudia Lamont
Bruce,Capital Territory
Summary
Customer-focused professional with hospitality experience, looking to bring strong communication and problem-solving skills to any role. Known for handling and managing tasks efficiently in busy environments and building positive relationships with people from all backgrounds. Reliable, adaptable, and eager to support community services by applying a strong work ethic and attention to detail. Always excited to work in a team, and looking to improve in every task.
Overview
5
5
years of professional experience
Work History
Bartender
Molly
Canberra, ACT
01.2025 - Current
- Provided excellent customer service, engaging with guests to create a welcoming and enjoyable atmosphere.
- Upheld responsible alcohol service, checking IDs, and following legal regulations to ensure guest safety.
- Prepared and served a wide range of cocktails, beers, wines, and spirits, while ensuring high-quality presentation.
- Maintained a well-stocked bar, conducting regular inventory checks, and restocking supplies as needed.
Supervisor
Grease Monkey
Gunghalin, ACT
07.2023 - Current
- Managed daily financial operations, including till counting and end-of-day sales reporting, to ensure accuracy and compliance.
- Prepared and verified financial reports, maintaining accurate records for management review.
- Trained and supervised front-of-house staff on company standards and procedures.
- Answering phone calls and complying with customer needs
- Solving problems and implementing company procedures.
Crew Trainer
McDonalds
Gunghalin, ACT
03.2020 - 12.2022
- Trained and mentored new team members, ensuring they understood company standards, procedures, and customer service expectations.
- Assisted with maintaining cleanliness in line with company guidelines
- Barista experience
Education
Some College (No Degree) -
Daramalan College
Dickson, ACTSome College (No Degree) -
Lake Ginninderra College
Belconnen, ACTSkills
- Proficient in Microsoft Office
- Strong communication skills, both written and verbal
- Excellent problem-solving abilities
- Time management and organisational skills
- Conflict resolution
- Staff Training
- Customer Service
- Decision-making
- Training and mentoring
Timeline
Bartender
Molly
01.2025 - Current
Supervisor
Grease Monkey
07.2023 - Current
Crew Trainer
McDonalds
03.2020 - 12.2022
Some College (No Degree) -
Daramalan College
Some College (No Degree) -
Lake Ginninderra College
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