Claudia Newman
Brisbane,QLD
Summary
Experienced waitress excelling in meeting customer demands through efficient order taking, serving, and menu knowledge. Proven ability to manage multiple tables simultaneously with precision and speed. Exceptional memorization abilities and top-notch interpersonal skills ensure delivery of exceptional service. Dedicated and energetic approach guarantees customer satisfaction every time.
Overview
6
6
years of professional experience
Work History
Young Horse Trainer
Lindsay Park
Euroa, VIC
01.2025 - 05.2025
- Inspected, prepared, cleaned, disinfected, and maintained comfortable horse stable and enclosures.
- Scheduled farrier and vet appointments regularly.
- Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form, and skills.
- Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge, and skills of more advanced riders.
Waitress
Clanwood farm ltd
Ireland, Offaly
11.2021 - 09.2024
- Bussed tables as needed during peak hours.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Organized take-out orders efficiently according to customer requests.
- Informed customers of daily specials and signature menu items.
- Took orders for food and drinks and delivered them to guests.
- Assisted in seating guests at tables or booths.
- Processed payments accurately using cash registers or POS systems.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Presented menus and answered questions regarding items.
- Checked back with customers throughout meal service to ensure satisfaction.
- Assisted other wait staff members in times of heavy customer traffic.
Barista
Courtyard Cafe
Ireland
03.2021 - 03.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Receptionist
Kelly’s Beauty Salon
Ireland
01.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Bartender
Fallons Bar
Ireland
01.2020 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Babysitter
Natasha Kelly
Ireland
01.2019 - 01.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Dental Nurse
Catherine Barry
Ireland
01.2020 - 12.2020
- Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
- Maintained detailed patient records accurately, ensuring data privacy regulations compliance and facilitating seamless coordination among dental staff.
- Coordinated insurance billing processes smoothly, resolving any discrepancies promptly for hassle-free payment experiences for patients.
- Actively contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among dental team members.
Education
Technological University of The Shannon
Athlone, Ireland Ferbane Secondary School
Ferbane, Ireland Skills
- Strong leadership
- Table management
- Customer service
- Food and beverage service
- Food safety
- Greeting and seating guests
- Cash handling
- Opening and closing procedures
- Team collaboration
- Food delivery oversight
- Reservations coordination
- Strong multitasking
- Highly reliable
- Team player attitude
- Outgoing personality
Accomplishments
- Supervised team of 10 staff members.
- Redesigned coffee menu for improved readability.
Languages
Irish
Professional Working
Additional Information
I currently live and work in Australia. I have already completed my 88 days regional work for my first year visa and going into my second year visa. I have my RSA and RSG course completed. I also completed my white card training with blue dog ltd. I attended and completed a first aid course in Ireland.
Timeline
Young Horse Trainer
Lindsay Park
01.2025 - 05.2025
Receptionist
Kelly’s Beauty Salon
01.2023 - 12.2023
Waitress
Clanwood farm ltd
11.2021 - 09.2024
Barista
Courtyard Cafe
03.2021 - 03.2024
Bartender
Fallons Bar
01.2020 - 05.2023
Dental Nurse
Catherine Barry
01.2020 - 12.2020
Babysitter
Natasha Kelly
01.2019 - 01.2021
Technological University of The Shannon
Ferbane Secondary School