Claudia Nikoloska
Campbelltown,Nsw
Summary
Dynamic professional with a proven track record at WISE Employment, enhancing employment outcomes through effective job development and motivational strategies. Excelled in employer engagement and job coaching, managing up to 50 clients monthly and significantly boosting placement rates. Demonstrates exceptional teamwork and collaboration, driving financial and mental health support initiatives.
Overview
7
7
years of professional experience
Work History
In Work Support
WISE Employment
06.2020 - Current
- Conducting fortnightly and weekly appointments with customers to monitor their health and wellbeing.
- Providing onsite visits to ensure customers maintain their employment and address any challenges they might face at work.
- Reaching out to current employers for onsite assistance and providing training to help customers succeed in their roles.
- Keeping track of customers working hours to ensure they are receiving the correct amount of work.
- Assisting customers with financial support for work-related items like workwear and PPE
- Managing the processing of claims related to financial support or other customer needs.
- Providing mental health support to customers, including referrals to internal counselors or external services when needed.
Employment Consultant
WISE Employment
06.2017 - 07.2020
- Offered ongoing support to clients throughout their job search, addressing barriers/concerns and challenges as they arose.
- Reviewed, tracked and coordinated employment referrals.
- Enhanced candidates potential to find employment by teaching job search skills and holding mock interviews run in the office.
- Managed caseloads of up to 50 monthly clients in search of gainful employment.
- Analyzed data from past placements to identify successful strategies implemented within the organization leading to higher placement rates.
Education
Certificate IV - Community Services
National College Australia PTY LTD
Sydney, NSW01.2018
Skills
- Job development
- Employer engagement
- Workplace accommodations
- Job coaching
- Motivational strategies
- Teamwork and collaboration
Languages
Macedonian
Timeline
In Work Support
WISE Employment
06.2020 - Current
Employment Consultant
WISE Employment
06.2017 - 07.2020
Certificate IV - Community Services
National College Australia PTY LTD
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