Claudia Pearson
Gosford,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Optical Assistant
EyeQ Optometrists
12.2015 - Current
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Filled and dispensed eyeglass prescriptions, fitting frames and lenses for comfort and convenience.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Collaborated with optometry staff to reach individual and team goals.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Optical Assistant
David Hendry Optometrist
02.2002 - 08.2013
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Filled and dispensed eyeglass prescriptions, fitting frames and lenses for comfort and convenience.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Collaborated with optometry staff to reach individual and team goals.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Education
Small Business Operations
Wyong TAFE
Wyong, NSWBusiness Administration
Gosford TAFE
Gosford, NSWHigh School Certificate -
Lisarow High School
Lisarow, NSWSkills
- Customer Needs Assessments
- Active Listening
- Customer Service
- Administrative Support
Timeline
Optical Assistant
EyeQ Optometrists
12.2015 - Current
Optical Assistant
David Hendry Optometrist
02.2002 - 08.2013
Small Business Operations
Wyong TAFE
Business Administration
Gosford TAFE
High School Certificate -
Lisarow High School
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