Claudia Pearson
Panoptic Vision
Port Macquarie,NSW
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
25
Years of experience
Work History
Optical Dispenser
1 Month
Panoptic Vision - Lake Cathie, NSW | 08.2026 - Current
- Dispensed eyewear following prescription specifications to ensure optimal patient vision.
- Educated clients on frame selection, lens options, and proper fitting techniques.
- Provided exceptional customer service by addressing inquiries and resolving concerns effectively.
Optical Dispensing Assistant
2 Years 2 Months
EyeQ Port Macquarie - Port Macquarie, NSW | 04.2024 - 06.2026
- Assisted optometrists in selecting and fitting eyewear for patients.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate inventory records of optical products and materials.
Optical Assistant
8 Years 3 Months
EyeQ Berowra Heights - Berowra, NSW | 12.2015 - 03.2024
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Filled and dispensed eyeglass prescriptions, fitting frames and lenses for comfort and convenience.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Collaborated with optometry staff to reach individual and team goals.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Optical Assistant
11 Years 6 Months
David Hendry Optometrist - Berowra, NSW | 02.2002 - 08.2013
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Filled and dispensed eyeglass prescriptions, fitting frames and lenses for comfort and convenience.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Collaborated with optometry staff to reach individual and team goals.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Education
Small Business Operations
Wyong TAFE - Wyong, NSW
Business Administration
Gosford TAFE - Gosford, NSW
High School Certificate
Lisarow High School - Lisarow, NSW
Skills
Customer Needs Assessments
Active Listening
Customer Service
Administrative Support
Timeline
Optical Dispenser
Panoptic Vision
08.2026 - CurrentRead more
Optical Dispensing Assistant
EyeQ Port Macquarie
04.2024 - 06.2026Read more
Optical Assistant
EyeQ Berowra Heights
12.2015 - 03.2024Read more
Optical Assistant
David Hendry Optometrist
02.2002 - 08.2013Read more
Wyong TAFE - , Small Business Operations
Read more
Gosford TAFE - , Business Administration
Read more
Lisarow High School - High School Certificate,
Read more