Claudia Roberts
Karalee
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Property Manager
Image Realty
02.2020 - Current
- Conduct Entry, Exit and Routine Inspections
- Conduct lease renewals, rent reviews and negotiation
- Managing all aspects associated with property management
- Manage rent arrears, water invoicing and payment of bills
- Preparation of QCAT documents and represent clients at QCAT hearings
Property Manager and Sales Assistant
Moneybags Property
06.2019 - 02.2020
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Property Manager Associate
Professionals Lifestyle Realty
01.2019 - 06.2019
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Introduced prospective tenants to types of units available and performed tours of premises.
2nd Assistant Manager
FreeChoice Tobacconist
05.2018 - 01.2019
- Served customers and handled cash
- Handled managerial work as 2nd in charge when necessary
- Managed stock and cleanliness of store
- Managed store operations and staff
- Health and Safety of Food Awareness
Supervisor
Max Brenner Chocolate Bar
10.2013 - 05.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Shift Supervisor
Red Rooster
11.2011 - 12.2013
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Bachelor of Business - Business
Griffith University
QLD07-2016
Diploma - Business
TAFE Queensland
QLD11-2012
High School Diploma -
Kingston College
Kingston, QLD11-2011
Skills
- Property management
- Human resources knowledge
- Flexible and adaptable
- Customer service-focused
- Problem-solving
- Organization and time management
Certification
Real Estate Licence
Office of Fair Trading
2019 - current
Timeline
Property Manager
Image Realty
02.2020 - Current
Property Manager and Sales Assistant
Moneybags Property
06.2019 - 02.2020
Property Manager Associate
Professionals Lifestyle Realty
01.2019 - 06.2019
2nd Assistant Manager
FreeChoice Tobacconist
05.2018 - 01.2019
Supervisor
Max Brenner Chocolate Bar
10.2013 - 05.2018
Shift Supervisor
Red Rooster
11.2011 - 12.2013
Bachelor of Business - Business
Griffith University
Diploma - Business
TAFE Queensland
High School Diploma -
Kingston College
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