Summary
Overview
Work History
Education
Skills
References
Certification
References
Timeline
Generic

Claudia Rodda

Newcastle

Summary

Organised and dependable candidate, successful at managing multiple priorities, with a positive attitude. Willingness to take on added responsibilities to meet team goals. Successful operations assistant with broad knowledge in administrative tasks, project management, and team coordination. Strengths include problem-solving, multitasking, and adaptability to fast-paced environments. Proven ability to streamline office operations and enhance productivity through implementing improved workflow procedures. Skilled at optimising resources, reducing costs and improving overall efficiencies for greater organisational effectiveness

Overview

6
6
years of professional experience
1
1
Certification

Work History

Accounts and Operations Assistant

TNA Bus Hire
Tamworth
02.2023 - 06.2024
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Assisted the operations manager with the planning of routine operations and special projects.
  • Supported the processing and batching of supplier invoices.

Sales Assistant

Botanique New England
Tamworth
08.2022 - 02.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships, and providing excellent service.
  • Developed entry-level floristry skills.

Bar Staff Member

Longyard Golf Course
Tamworth
06.2023 - 01.2024
  • Poured wine, beer and cocktails for patrons.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Completed regular bar inventories and daily requisition sheets.
  • Resolved customer complaints in a timely manner while maintaining professionalism.
  • Ensured compliance with local laws governing alcohol sales.

Cashier/Waitress

Ruby's Cafe
06.2018 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor - Marketing/Accounting

University of Newcastle
Newcastle, NSW
11.2026

Certificate III - Business

TAFE New South Wales
Tamworth, NSW
07.2023

High School Diploma -

McCarthy Catholic College
Tamworth, NSW
11.2022

Skills

  • Positive attitude
  • Attention to Detail
  • Effective communication
  • Professional and friendly
  • Customer support
  • High proficiency in MS Suite
  • Inventory management
  • Document Management

References

Drue Daley - Botanique New England

0428 210 928

Justin Constable - General Manager TNA Bus Hire

gm@tnabushire.com.au

Kane Harthog - Ruby's Cafe

0420 939 970

Certification

  • RSA
  • RCG
  • Business Cert III

References

References available upon request.

Timeline

Bar Staff Member

Longyard Golf Course
06.2023 - 01.2024

Accounts and Operations Assistant

TNA Bus Hire
02.2023 - 06.2024

Sales Assistant

Botanique New England
08.2022 - 02.2024

Cashier/Waitress

Ruby's Cafe
06.2018 - 12.2021

Bachelor - Marketing/Accounting

University of Newcastle

Certificate III - Business

TAFE New South Wales

High School Diploma -

McCarthy Catholic College

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Claudia Rodda