Claudia Valdes
338 William Street, Potts Point, Sydney,NWS
Summary
Dedicated marketing and sales professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. Knowledge of IT market conditions and skills in customer relations and background implementing social media strategies to support brand and product exposure
Overview
7
7
years of professional experience
Work History
Travel Coordinator
We Road
06.2022 - Current
- Arranged hotel accommodations, cars or drivers and all related documentation.
- Direct contact with the client pre tour, during the trip and after the trip, solving major problems and helping in the management of documents.
- Customer relationship
- Manage the itinerary and possible changes
- Reviewed, input and paid invoices for travel-related services.
Inside Sales Account Manager
Dell Technologies
11.2017 - 03.2023
- Strategic account management
- Identification of new opportunities and leads and qualification of outbounds and inbounds.
- Build customer relationships based on knowledge of Dell Technologies' technology
of Dell Technologies technology, products and services. - Leverage cross-functional resources to achieve results and meet customer needs.
meet customer needs. - Effectively prioritize multiple demands and articulate value proposition associated with company´s products and services
- Work within a team to support the achievement of sales objectives.
- Build and maintain a healthy pipeline and recommend business solutions
- Develop an understanding of business requirements.
Marketing Assistant
Alliance Aviation
10.2016 - 06.2017
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Database creation
- Market research and reporting
- Marketing campaigns
- Social Media Banners
- Marketing plan management
- Website content and management review
- Weekly and monthly blogs
Education
MBA - MASTER IN SALES MANAGEMENT AND MARKETING
EAE BUSINESS SCHOOL
MBA - DIGITAL MARKETING
THE POWER MBA
SPAIN03.2023
BBA - TOURISM DEGREE
UNIVERSIDAD COMPLUTENSE
MADRID03.2015
Skills
- Marketing Digital
- Client Retention Strategies
- Teamwork
- Sales Negotiation and Selling Skills
- HubSpot
- MailChimp
- Client Relations
- Amadeus system
- Sales Navigator
- advanced Salesforce knowledge
Languages
English
Upper intermediate (B2)
Spanish
Native or Bilingual
Accomplishments
Leader coordinator marketing MB team Dell Technologies
CRM- Mailing Social Media- Banners Sales Navigator - LinkedIn Door Openers : Reconectar contactos, captación nuevos clientes, gestión agencia y presupuestos Gestión clientes: Briefings, monotorizar campañas, Foco ISG. Incrementar ventas
Co-leader ERG Woman in Action Spain- Dell Technologies
Timeline
Travel Coordinator
We Road
06.2022 - Current
Inside Sales Account Manager
Dell Technologies
11.2017 - 03.2023
Marketing Assistant
Alliance Aviation
10.2016 - 06.2017
MBA - MASTER IN SALES MANAGEMENT AND MARKETING
EAE BUSINESS SCHOOL
MBA - DIGITAL MARKETING
THE POWER MBA
BBA - TOURISM DEGREE
UNIVERSIDAD COMPLUTENSE
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