Summary
Overview
Work History
Education
Skills
References
Timeline
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CLAUDIA WATSON

SPEARWOOD,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. I work well in high pressure situations. I work equally well autonomously or as part of a team.

Overview

5
5
years of professional experience

Work History

Mobilisation and Recruitment Officer

MLG OZ
Perth, WA
11.2023 - Current
  • Maintained accurate records of all recruitment activities using HR software systems.
  • Efficient coordination of the onboarding processes.
  • Manage seamless working relationships with site personnel in obtaining client site clearances.
  • Ensure all employees have a consistent and positive recruitment experience
  • Establishing effective relationships with internal and external key stakeholders
  • Resolved problems, improved operations and provided exceptional service.
  • Support new employees with inductions, PPE and site access
  • Process purchase orders using PRONTO, expense claims and invoices
  • Proficient usage of Microsoft Office Suite – Especially Excel and Outlook

Disability Support Worker

Good Sammy Enterprises
01.2022 - Current
  • Provide support for individuals with physical and intellectual disabilities to achieve their goals in the community and also within their workplaces
  • Documenting progress, concerns and achievements and providing feedback to participant
  • Supporting participants with community access, assist with daily living activities and shopping
  • Develop trust and positive rapport with individuals and families.
  • Kept detailed daily logs with care actions, patient behaviors and incidents.

MANAGER

Mecca Maxima
04.2021 - Current
  • Liaising with management in relation to timesheets including overtime, hours worked and leave taken
  • Responsible for coordinating bookings and appointments within a busy organisation
  • Responsible for rostering staff and processing leave
  • Receipting and managing payments including cash and eftpos
  • Advanced computer skills with the ability to use various systems and software
  • Able to respectfully relate to people from various diverse and cultural demographics
  • Maintain positive, collaborative and professional relationships with various staff and customers
  • Provide a high level of customer service while handling telephone and face to face inquiries
  • Maintain accurate stock controls and complete orders when required
  • Maintain confidentiality at all times
  • Able to prioritise tasks effectively.

Administrator

Bluepin Holdings P/L
02.2021 - 11.2022
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Oversaw successful planning and execution of staff meetings, parties and events.
  • Managed payroll, transactions, invoicing, budgeting and banking.
  • Processed cash, credit and touchless transactions to fulfill customer orders.

Manager

Retail Outlet
Perth, WA
01.2019 - 04.2021
  • Excellent communications skills with staff and the general public and the ability to build respectful relationships based on trust
  • Completed stocktake of products including facilitating orders when required
  • Trained new staff including inductions into correct protocols to support the business’s ethos
  • Managed, dealt and attended to customer inquiries face to face and on the telephone in a polite and diligent manner
  • Promoted and built a strong team environment
  • Assisted customers with their purchases including fitting when required
  • Maintained a clean and tidy work area and shopfront at all times
  • Facilitated the setting of targets to meet company requirements including
  • KPI’s
  • Coached and led a team of staff while promoting a cohesive work environment
  • Monitored, followed up and distributed information to staff and customers.

Education

Working With Children Check -

-
2022

First Aid Certificate CPR -

HLTAID011
2022

High School Diploma -

Emmanuel Catholic College
Perth, WA
11.2016

Certificate II in Hospitality -

2016

Skills

  • Excellent written and verbal communication skills and strong initiative in your work
  • Excellent problem solving and investigation skills
  • Ability to complete all tasks to an extremely high standard
  • Strong time management skills and flexibility to adapt to changing priorities
  • Proficient usage of Microsoft Office Suite – Especially Excel, Outlook, Pronto and XERO

References

References available upon request.

Timeline

Mobilisation and Recruitment Officer

MLG OZ
11.2023 - Current

Disability Support Worker

Good Sammy Enterprises
01.2022 - Current

MANAGER

Mecca Maxima
04.2021 - Current

Administrator

Bluepin Holdings P/L
02.2021 - 11.2022

Manager

Retail Outlet
01.2019 - 04.2021

Working With Children Check -

-

First Aid Certificate CPR -

HLTAID011

High School Diploma -

Emmanuel Catholic College

Certificate II in Hospitality -

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