Claudia Ziebarth
Dapto
Summary
Compassionate and reliable disability support worker with experience in the industry. With a person-centred approach, I am committed to empowering individuals to reach their full potential while promoting independence and freedom of choice. I use my empathetic nature to positively impact the lives of individuals in a support worker capacity. I am an independent problem solver who finds solutions to challenges as they arise. I also have 2 years of experience as a pool lifeguard and manager. Currently undertaking a degree in law and international studies, entering fourth year of university. I am passionate about human rights, and I believe that everyone deserves to be treated fairly and have their voice heard. Flexible working hours and availability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Babysitter
01.2022 - 02.2024
- Cared for 4 girls aged 5-12.
- Undertook regular house organisation and cleaning, including laundry and kitchen work.
- Helped prepare the girls meals and completed their morning and evening routines with them.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Disability Support Worker
Alongside Support Albury
01.2024 - 01.2025
- Experience working with individuals of all ages, including children, and I have experience supporting individuals with autism, BPD, paraplegia and other medical conditions.
- Drove participants safely to social activities and appointments.
- Kept detailed daily shift notes.
- Provided assistance in personal care by dressing, bathing, and toileting patients.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Worked with children and parents to closely monitor and record social, behavioural and academic growth.
- Provided short term respite care.
Pool Lifeguard
Shellharbour City Council
11.2022 - 01.2025
- Ensured public safety by minimising hazards and risks whilst enforcing rules.
- Use of mobile pool hoist in the 25m rehabilitation pool. Assisted blind and paraplegic patients into the water, also those with spinal injuries.
- Supervised and assisted Disability Aqua Classes.
- Responded effectively in first aid emergencies and behavioural crises, provided appropriate assistance and support.
- Communicated clearly with individuals and other employees.
- Experience lifeguarding Swimming Carnivals, Aqua classes, Learn to Swim classes and Squads.
- Reliability skills demonstrated by working across 3 Shellharbour City Council pools.
- Provided exceptional customer service, addressing patron concerns and inquiries promptly and professionally.
- Undertake general duties such as operating till, cleaning bathrooms, general pool maintenance.
Waitress and Bartender
Public House Albury
01.2020 - 12.2020
- Worked long and fast paced shifts.
- Worked in a collaborative manner with other staff whilst under pressure.
- Enhanced customer satisfaction by providing attentive service.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
University of Wollongong
Trinity Anglican College
Albury2019
Skills
- Effective Communication
- Active Listening
- Empathetic
- Patience
- Confident and Friendly
- Supportive
- Respectful
- Decision-making abilities
- Leadership qualities
- AED operation / First Aid Knowledge / Emergency Response Training
- Time management
- Honesty and transparency
- Persistence
Certification
- NDIS Worker Orientation Module Certificate.
- Working with Children Check: NSW: WWC2510297E & VIC: 2999475A-01.
- Unrestricted NSW Driver Licence.
- National Police Check.
- 2 x Covid Vaccinations.
- Current First Aid Certificate (HLTAID011) & Cardiopulmonary Resuscitation (HLTAID009).
- Current Defibrillators Certificate (PUAOPE010).
- Current Pool Operation Certificate - Aquatic Technical Operator) (Royal Life Saving NSW).
- Current Pool Lifeguard Licence.
Accomplishments
- 2019 Hoffman House Vice Captain.
- 2018 Relay for Life Organising Committee.
- Albury Tigers Water Polo Club (2016-2020) and GT Aquatics Swimming Club (2012-2018).
- Border Independent Secondary Schools Association Swimming (BISSA) (2014-2019).
References
Hayden McDiarmid: 0439 564 574 - Director and CEO of Alongside Support Albury
Jamie McCrudden: 0414 560 042 - Manager of 3 Seasonal Pools (Shellharbour City Council)
Timeline
Disability Support Worker
Alongside Support Albury
01.2024 - 01.2025
Pool Lifeguard
Shellharbour City Council
11.2022 - 01.2025
Babysitter
01.2022 - 02.2024
Waitress and Bartender
Public House Albury
01.2020 - 12.2020
University of Wollongong
Trinity Anglican College
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