Claudia Grace Wilson
MACQUARIE PARK,NSW
Summary
Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimising product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.
Overview
4
4
years of professional experience
Work History
Sales Associate
Universal Store
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Retail Sales Associate
Priceline Pharmacy
02.2024 - 10.2024
- Assisted customers with finding the right product for their needs.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Front of House Employee
Grange Care Home
05.2023 - 10.2023
- Provided emotional support to elderly clients and their families.
- Assisted with daily living activities such as bathing, dressing, eating, and mobility.
- Provided companionship to reduce loneliness and isolation of elderly individuals.
Wait Staff Member
The Temeraire
09.2020 - 02.2021
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
Wait Staff Member
Gluttons
06.2020 - 12.2020
- Greeted and welcomed customers, providing them with menus.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Delivered food items to customers at their tables in a friendly, courteous manner.
Research Assistant (Work Experience)
KBA PR
10.2020 - 11.2020
- Conducted primary and secondary research to identify relevant information for project development.
- Gathered data from various sources, including online databases, libraries, and interviews with experts.
- Prepared comprehensive reports summarizing research findings.
Education
Bachelor of Media And Communication -
Macquarie University
06-2027
Skills
- Customer Service
- Money Handling
- Complaint Management
- Sales Goals Attainment
- Problem-Solving
- POS System Operation
Timeline
Sales Associate
Universal Store
11.2024 - Current
Retail Sales Associate
Priceline Pharmacy
02.2024 - 10.2024
Front of House Employee
Grange Care Home
05.2023 - 10.2023
Research Assistant (Work Experience)
KBA PR
10.2020 - 11.2020
Wait Staff Member
The Temeraire
09.2020 - 02.2021
Wait Staff Member
Gluttons
06.2020 - 12.2020
Bachelor of Media And Communication -
Macquarie University
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