Claudio Tolotti
Perth,WA
Summary
Dynamic professional with a proven track record at Chicken Treat, excelling in customer service and team leadership. Recognized for enhancing operational workflows and mentoring staff, while demonstrating strong problem-solving and organizational skills. Adaptable and dependable, I thrive in fast-paced environments, ensuring quality and efficiency in all tasks.
Overview
1
1
Certification
Work History
UTC Trolley Service Fremantle
Trolley Service Fremantle
Perth
2015 - 2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Showcased ability to quickly grasp new concepts and seamlessly transition to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Caltex
Caltex Porthedland
Port Hedland, WA
2013 - 2015
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Carlindi Cabs
Self Employed
Port Hedland, WA
2008 - 2013
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
Assistant Manager
Chicken Treat
Portland, NSW
2003 - 2008
- Supervised operations daily to ensure conformity with company regulations.
- Streamlined inventory management processes, improving stock accuracy and reducing waste.
- Trained and mentored team members on customer service protocols, enhancing overall guest experience.
- Coordinated with kitchen staff to maintain quality control and timely food preparation standards.
- Led initiatives for continuous improvement in operational workflows, boosting productivity across teams.
- Fostered a positive work environment through effective communication and conflict resolution strategies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Conducted performance evaluations and provided constructive feedback to employees.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
No Degree - Cert3 Business
Servite College
Perth, WASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Organizational skills
- Calm under pressure
- Verbal communication
- Decision-making
Certification
Cert3 business
Basic worksite traffic management
Traffic controller
White card
Timeline
UTC Trolley Service Fremantle
Trolley Service Fremantle
2015 - 2016
Caltex
Caltex Porthedland
2013 - 2015
Carlindi Cabs
Self Employed
2008 - 2013
Assistant Manager
Chicken Treat
2003 - 2008
No Degree - Cert3 Business
Servite College