Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Claudiu Marcu

Revesby,NSW

Summary

Hardworking and enthusiastic job seeker with history of success working in warehouse, back office and well as customer service environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Warehouse Management System Super User

Inenco Group Pty Ltd
10.2015 - 11.2022
  • Provided each staff member with exemplary training to help improve departmental efficiency and boost understanding of respective job duties.
  • Fixed identified issues to improve workflows.
  • Worked closely with different departments to develop innovative solutions to functionality issues.
  • Optimized test cases to maximize success of manual software testing.
  • Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
  • Participated in available trainings to improve software knowledge.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Warehouse Team Leader

Inenco Group Pty Ltd
03.2011 - 10.2015
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw daily operations and shipping and handling processes.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Acted as liaison between company departments and warehouse teams.
  • Trained employees on equipment operation and safety protocols.
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety.
  • Managed resource allocation and scheduling of employees.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.

Storeperson/Forklift Driver

CBC Australia Pty Ltd
12.2009 - 03.2011
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded materials and goods at designated locations for best project availability.
  • Checked items against documentation for accuracy.
  • Completed cycle counts and monthly inventory.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Weighed materials or products to record weight or other production data on tags or labels.

Bartender/Day Shift Manager

Cipriani Restaurant
11.2000 - 09.2009
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank, and stocked service bar.

Education

Certificate IV - Disability

TAFE
Sydney, NSW
09.2023

Certificate III - Competitive Systems & Practices

Eagle Wing
Sydney, NSW
12.2014

Bachelor of Science -

National School of Political&Administrative Study
Bucharest, Romania
09.1999

High School Diploma -

Industrial High School 'Contactoare'
Buzau, Romania
09.1995

Skills

  • High-Volume Environments
  • Team Member Development
  • Operational Efficiency and Safety
  • Staff Supervision
  • Customer Care
  • Safety Standards
  • Customer Experience
  • Office Support

Languages

English
Full Professional
Romanian
Native or Bilingual
Spanish
Elementary

Timeline

Warehouse Management System Super User

Inenco Group Pty Ltd
10.2015 - 11.2022

Warehouse Team Leader

Inenco Group Pty Ltd
03.2011 - 10.2015

Storeperson/Forklift Driver

CBC Australia Pty Ltd
12.2009 - 03.2011

Bartender/Day Shift Manager

Cipriani Restaurant
11.2000 - 09.2009

Certificate IV - Disability

TAFE

Certificate III - Competitive Systems & Practices

Eagle Wing

Bachelor of Science -

National School of Political&Administrative Study

High School Diploma -

Industrial High School 'Contactoare'

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Claudiu Marcu