Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Clay Brennan

Scarness

Summary

Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Organized Shop Assistant with [Number] years of [Area of expertise] experience. Works well with no supervision and maintains focus on delivering top-notch assistance. Known for taking initiative and trained in [Tool] use and maintenance.

Overview

2
2
years of professional experience

Work History

Shop Assistant

Scarness Food Store
08.2023 - Current
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Helped managers with daily checklists and last-minute requirements.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Assisted in training new hires on store procedures, policies, and product knowledge.
  • Developed strong product knowledge, effectively educating customers on features and benefits.
  • Reduced wait times by efficiently processing transactions at the cash register.

Store Assistant

IGA Grocery Store
01.2022 - 05.2023
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
  • Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
  • Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
  • Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Supported management in executing marketing initiatives, participating in promotional events, and implementing visual merchandising guidelines.
  • Provided training to new hires on store procedures, product knowledge, and customer service best practices.
  • Operated POS system to process payments and provide receipts.
  • Handled escalated customer issues, negotiating resolutions that balanced the needs of the store and the individual client.
  • Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Established and maintained professional relationships with customers to increase trust and rapport.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.

Education

High School Diploma -

Tin Can Bay State School
Tin Can Bay, QLD
12.2021

Skills

  • Product Knowledge
  • Inventory Management
  • Relationship Building
  • Inventory Control
  • Store maintenance
  • POS Systems
  • Stock replenishment
  • Safety Procedures
  • Product Demonstration
  • Product Promotions
  • Shipment Inspection
  • Upselling strategies
  • Sales trends
  • Promotional activities
  • Friendly and Helpful
  • Honest and Dependable
  • Reliable and Responsible
  • Customer Assistance
  • Adaptable and Flexible
  • Team Cooperation
  • Customer Service
  • Flexible Hours
  • Organization
  • Safety and Cleanliness Standards
  • Cash Handling
  • Staff Support
  • Inventory and Stocking
  • Positive Customer Engagement
  • Store Opening and Closing
  • Cash Register Operation
  • Payment Processing

Additional Information

Employers personal recomendation KRISTY HIGHT STORE MANAGER 0433986421

Timeline

Shop Assistant

Scarness Food Store
08.2023 - Current

Store Assistant

IGA Grocery Store
01.2022 - 05.2023

High School Diploma -

Tin Can Bay State School

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Clay Brennan