Clayton Murray
Nowra,NSW
Summary
Adept at fostering team collaboration and driving performance improvement, my tenure at Coles Services showcased my ability to enhance team efficiency and safety. Leveraging skills in staff training and problem-solving, I consistently prioritized quality improvement, leading to significant operational enhancements. My approach combines strong people management with a commitment to continuous improvement, making me a reliable asset to any team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Team Leader (Relief)
Coles Services
Nowra, NSW
07.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Rostering, Actioning Acceptions, Conducting Store Audits, Completing Safety Observations to ensure team members were being safe, General Emailing.
- Coaching and Training staff to ensure work is done safely and efficiently, Inducting New Team Members, Interviewing Potential Candidates, Hiring New Candidates.
Cleaner/Team Member
Coles Services
Nowra, NSW
01.2017 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
- Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
- Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
- Cleaned chicken ovens, Bakery preparation areas, Deli preparation areas.
- Use cleaning machines in a safe and efficient matter.
Temporary Fencing
Hire Rite
Nowra, NSW
07.2023 - 07.2024
- Maximized site security measures by installing temporary fencing when required for restricted access or hazardous conditions.
- Constructed temporary fencing as needed to protect sensitive ecological areas from human disturbance or livestock intrusion.
In-charge
Coles Services
Ulladulla, NSW
07.2022 - 06.2023
- Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
- Fostered a positive work environment by cultivating strong relationships among team members and promoting open communication channels.
- Conducted thorough risk assessments for various operational scenarios, ensuring safety and mission success.
- Improved overall unit efficiency by implementing streamlined processes and procedures.
Fresh Produce Team Member
Coles Supermarket
Nowra, NSW
06.2022 - 07.2022
- Enhanced customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Contributed to the reduction of shrinkage by closely monitoring expiration dates and properly handling damaged or spoiled goods.
- Provided outstanding customer service, addressing inquiries regarding product selection, storage tips, and cooking recommendations.
- Collaborated with team members to efficiently stock shelves, rotate products, and maintain adequate inventory levels.
- Supported store''s sustainability initiatives by implementing proper waste disposal practices within the fresh produce department.
- Mitigated potential hazards within the department by promptly addressing spills, broken equipment, or other safety concerns.
- Maintained a clean and sanitary work environment, adhering to company guidelines for food safety and hygiene.
Education
Certificate III - General Education
TAFE
Nowra, NSW2014
Certificate II - Information Technology And Digital Media
TAFE
Nowra, NSW2014
Certificate IV - General Education
Tafe
Nowra, NSW2014
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Team Supervision
- People Management
- Staff Training
- Work Planning and Prioritization
- Coaching and Mentoring
- Performance Improvement
- Overseeing Daily Activities
- Quality Improvement
- Safety
- Safety processes and procedures
- Coaching
- Shift Scheduling
- Giving Constructive Feedback
- Evaluating Employee Work
- Influencing skills
- Audit reporting
- Reliability
- Team Collaboration
- Effective Communication
- Self Motivation
- Time management abilities
- Continuous Improvement
- Reliable
- Friendly
- Hard working
- Follows Safety
Timeline
Team Leader (Relief)
Coles Services
07.2024 - Current
Temporary Fencing
Hire Rite
07.2023 - 07.2024
In-charge
Coles Services
07.2022 - 06.2023
Fresh Produce Team Member
Coles Supermarket
06.2022 - 07.2022
Cleaner/Team Member
Coles Services
01.2017 - Current
Certificate III - General Education
TAFE
Certificate II - Information Technology And Digital Media
TAFE
Certificate IV - General Education
Tafe