Clea Halliday
Haberfield,NSW
Summary
Caring Disability Support Worker skilled at working with individuals living with various disabilities. Versed in daily living support, meal preparation and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience.
Overview
14
14
years of professional experience
Work History
Disability Support Worker
Good Directions
08.2020 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Adhered to company requirements for patient interactions and care standards.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Kept accurate records for client files and handled related paperwork.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Conducted in-home visits to provide supportive services.
- Collaborated with healthcare providers to drive continuity of care.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Designed individualized plans detailing daily activities and needs for patients.
Retail Store Manager
Midas Shoes, Seed Heritage, Just Group, Spotlight
02.2010 - 08.2020
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Skills
- Client Requirements
- Improving Wellbeing
- Healthcare Documentation
- Client Transportation
- Lifestyle Support
- Coordinating Services
- Conflict Resolution
- Documentation Skills
- Appointment Organization
- Medical Appointment Scheduling
Additional Information
Australian Red Cross HLTAID00D, HLTAID010, HLTAID011
Renewed May 2023
NDIS worker check and orientation modules
Timeline
Disability Support Worker
Good Directions
08.2020 - Current
Retail Store Manager
Midas Shoes, Seed Heritage, Just Group, Spotlight
02.2010 - 08.2020
Similar Profiles
Austin GummAustin Gumm
Work experience at Good DirectionsWork experience at Good Directions
Erin ScroopErin Scroop
Disability Support Worker at Good DirectionsDisability Support Worker at Good Directions
Amirah PulliamAmirah Pulliam
Behavioral Interventionist at Positive Directions & Positive Directions IIBehavioral Interventionist at Positive Directions & Positive Directions II
Mwaniki MuigaiMwaniki Muigai
Car Park Attendant at Wilson CarparkCar Park Attendant at Wilson Carpark
Alison HarperAlison Harper
Sales Assistant at Bakers DelightSales Assistant at Bakers Delight