Clement Kelekolio
Croydon Park ,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Security Risk Manager
Serco Immigration Services
08.2020 - Current
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
- Responded to Major Disturbances and stand up of the Emergency Command Centre.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Detention Services Manager
Serco Immigration Services
10.2009 - 08.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
Detention Operations Coordinator
G4S
09.2004 - 10.2009
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Detention Service Officer
Australasian Correctional Management
11.1999 - 09.2004
- Used manual force and defensive batons to establish and maintain physical control over uncooperative or combative subjects.
- Inspected facility regularly for security breaches, contraband and unsanitary conditions.
- Observed conduct and behaviour of detainees to prevent disturbances and escapes.
- Performed physical searches such as pat-downs and wanding.
- Recorded Security Reviews on detainees identification, charges and incidences of detainee disturbance.
- Transported detainees to and from court, medical appointments and other detention facilities.
- Monitored door access and security cameras to provide safety and security of facility.
- Searched rooms of detainees to identify and confiscate contraband and other prohibited items.
- Escorted detainees to and from accommodation rooms, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked detainees through head counts, visitor logs, and scheduled activities.
- Observed behaviour of residents individually and in groups.
Warehouse Storeman
Mail Management
01.1998 - 11.1999
- Simplified shipping and receiving processes for improved workflow.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Checked packages and merchandise for damage and notified vendors.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Kept warehouse up to safety and health regulations at all times.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Picked and packed order items.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Interacted with guests in friendly and knowledgeable way.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Safely and securely loaded items to prevent damage during transport.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Security Guard
Henderson Security Services
08.1995 - 08.1997
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Interacted assertively but non-confrontationally with personnel and general public.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Bouncer
HHH Security
01.1994 - 08.1995
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Checked IDs and closely examined patrons' faces to verify age.
- Ejected unruly patrons from premises.
- Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
- Enforced dress codes and refused objectionable attire.
- Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
- Patrolled exterior and interior of premises.
- Called police to report criminal acts.
- Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Examined doors, windows and gates to verify security.
- Wrote detailed reports of all security breaches and investigations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Monitored CCTV cameras and alarm systems for security breaches.
- Issued access cards to authorized personnel to monitor access points.
Education
High School Diploma -
St Johns College
Lakemba, NSW12.1993
Skills
- Project Manager
- Collaborative Manager
- Project Manager Supervision
- Risk identification
- Excellent managerial techniques
- Safety and security regulations
- Security threat response
- Risk evaluations
- Security camera monitoring
- Security Protocols
Certification
- Certificate III Correctional and Custodial Practices
- Certificate III Community Services
- Certificate II Security
Timeline
Security Risk Manager
Serco Immigration Services
08.2020 - Current
Detention Services Manager
Serco Immigration Services
10.2009 - 08.2020
Detention Operations Coordinator
G4S
09.2004 - 10.2009
Detention Service Officer
Australasian Correctional Management
11.1999 - 09.2004
Warehouse Storeman
Mail Management
01.1998 - 11.1999
Security Guard
Henderson Security Services
08.1995 - 08.1997
Bouncer
HHH Security
01.1994 - 08.1995
High School Diploma -
St Johns College
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