Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Interests
Websites
Work Availability
Certification
Accomplishments
Work Preference
Software
Quote
Portfolio
Additional Information
Timeline
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Clementine Parker

Clementine Parker

Newtown,Australia

Summary

Experienced in hospitality and retail with a passion for the latter. Blend of hairdressing training and hands-on experience from Lydia Rose Hair and Beauty Salon and Pure Lattouf Hair and Day Spa. Skilled in customer service, teamwork, and clear communication. Strong organizational skills from background in music production, administration, and retail. Resourceful team player with Bachelor of Music degree and Cert 3 in Hairdressing. Dedicated to enhancing organizational performance through innovative solutions and detail-oriented approach. Pursuing full-time role that presents professional challenges, leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Available to work weekends, weekdays, late nights, and public holidays. Keen to secure Casual, Part-Time or Full-Time job long-term. Willing to work weekends for low wage to gain further work experience in Retail Industry. Contact at 0422 267 038 for more information.

Overview

25
25
years of professional experience

Work History

Work Experience – Business & Marketing

Youtube Channel – Augusta Gormenghast
01.2021 - Current
  • Analyzed problems and worked with teams to develop solutions.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations, editing & mixing video footage with music, studio sound recording & editing.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Participated in workshops and presentations related to projects to gain knowledge, AI Art Imaging & Enhancement.
  • Boosted social media engagement through creative content creation, streamlining a natural following.
  • Explored new technologies and approaches to streamline processes, uploading regular relevant content.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes In advertising & sales.
  • Created and managed project plans, timelines and budgets, creating a working system.
  • Conducted regular reviews of operations and identified areas for improvement, meeting followers requests upon demand.

Work Experience – Salon Assistant

Lydia Rose Hair & Beauty Salon and Pure Lattouf Hair & Day Spa
01.2016 - 12.2018


  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Offered exceptional service and support to walk-in and scheduled customers, also contributing to a positive work atmosphere by fostering strong relationships among team members through open communication, teamwork and customer service.
  • Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
  • Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
  • Demonstrated professionalism with every interaction, creating a welcoming environment that encouraged repeat business from satisfied clients.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered, scheduling customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service. Answered telephone calls to provide information and schedule new appointments.
  • Prepared and mixed colour formulas for clients' hair, administered Keratin hair treatments.
  • Collaborated with and assisted stylists to ensure smooth transitions between services while minimizing wait times for clients, assisting stylists in achieving desired results for clients through precise shampooing, conditioning, and blow-drying to shape, cutting, braiding and foils. And colour work by applying base colours and toners.
  • Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs and kept accurate records of all transactions, ensuring proper accounting procedures were followed at the end of each day, also educating clients on how to maintain healthy hair.
  • Helped prepare clients for hair service; scalp and basin services, shampooed and conditioned patron's hair and scalp to clean and remove excess oil. Massaged clients' scalp during shampoos. Listened to customer preferences and recommendations from hairdressers to sell appropriate scalp products.
  • Inventoried products and supplies and kept products within optimal levels to meet shampooing, retail corner and hairdresser needs.


Juice Bar – Kitchen Hand

Rusty’s Markets
01.2012 - 12.2012
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
  • Maintained a well organised work area, cleaned and sanitized dishes, kitchen equipment and utensils, consistently cleaning surface areas, organizing and keeping adequate supplies on hand for expected customer loads.
  • Maintained high personal grooming standards and uniform presentation.
  • Food preparation tasks such as washing, chopping ingredients, peeling and chopping vegetables, cutting up fruit.
  • Managing time to juggle multiple tasks simultaneously with ease. Restock supplies and prepared additional ingredients during downtime for expected busy periods labelling and stored all food items correctly and checked expiration dates routinely.
  • Monitored food temperature, discarding items not stored correctly.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Maintained strict adherence to food safety regulations, ensuring all dishes met health standards.
  • Coordinated with front-of-house staff to ensure smooth service during peak dining hours.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Followed food safety practices and sanitation guidelines.
  • Lifted and carried heavy materials.
  • Stocked and rotated food items according to expiration dates.

Broadway Shopping Centre

Coles
01.2009 - 12.2010


  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments, providing a fast, friendly and reliable customer service.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments, packing customs bags efficiently.
  • Learned and adapted quickly to new technology and software applications, using a variety of equipment, encompassing the till.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions, distributing stock accordingly.


Newspaper Distributor

Hunter Distribution Network
01.2007 - 12.2008


  • Assembled and bagged Star Newspapers prior to delivery.
  • Delivered Star Newspapers and advertising to 215 customers on daily basis.
  • Enhanced delivery efficiency with optimized routes and strategic planning, using own vehicle to deliver the newspapers.
  • Improved customer satisfaction by ensuring timely and accurate newspaper deliveries. Was fast and reliable.
  • Demonstrated flexibility by regularly covering additional routes when needed due to staff shortages or unexpected disruptions in service.
  • Maintained strong relationships with customers, addressing concerns and providing exceptional service.
  • Monitored weather forecasts to prepare for potential delays or hazards that may impact delivery schedules.
  • Implemented an effective reporting system for damaged or missing newspapers, improving overall product quality control measures.
  • Adhered to all safety regulations while operating vehicles and handling print materials, minimizing accidents or injuries.
  • Drove safely and legally for professional, responsible delivery services. Kept delivery vehicles in clean working condition for reliable service.
  • Loaded and unloaded vehicles at distribution centre, lifting heavy loads, collaborated with team members to improve paper sorting and delivery speed.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.

Committee Member

Australian Festival of Chamber Music
01.2006 - 12.2006


  • Attended meetings to propose, discuss and advance ideas, time management and booking appointments.
  • Facilitated open communication, fostering an environment of trust and mutual respect, organising rehearsal schedules for touring professional musicians, their lunches and other various appointments and engagements throughout the day.
  • Collaborated with fellow members to achieve consensus on key decisions, ensuring alignment with organizational goals, giving road directions to drivers and informing them of the schedule.
  • Evaluated progress towards established objectives, identifying areas for improvement and recommending corrective actions.
  • Providing insightful feedback, ensuring everyone's successful implementation and sustainability.
  • Maintained detailed documentation of committee meetings and decisions to ensure accountability within the group.
  • Organized impactful events that raised awareness about the upcoming live performances and expanded its reach within the community, ushering.
  • Conducted research on industry trends to inform strategic planning discussions.
  • Championed innovative solutions to complex problems, promoting a culture of continuous learning.
  • Was part of the volunteers recruitment efforts, attracting top talent who were passionate about the Winter School of Music.
  • Promoted transparency by regularly sharing updates on activities with Stakeholders.
  • Represented organization across the board and clear communication, supported company-wide culture of innovation and collaboration.
  • Formulated and executed strategic initiatives to improve the set-up overall.

Banana Worker

DB Packing Services
01.2005 - 12.2005


  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Improved team morale and productivity through effective communication, active listening skills and teamwork. Contributed to team success by completing jobs quickly and accurately.
  • Reported defective products or machinery to supervisor.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Broke down banana bunches, cut, cleaned, sorted and washed and prepared them for boxing, delivery and sales.
  • Cleaned operational equipment and packed up for the day.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective produce.


Waitress

The Meeting Place (Modern Australian Restaurant)
01.2004 - 12.2004


  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts, was successful working within tight deadlines, in a fast-paced environment.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders, while delivering prompt service, balancing several plates at once and serving various wines.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Served meals, answered customers' questions, recommended items, and recorded order information, whist demonstrating adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts and peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, and balanced cash receipts.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Waited on tables; strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Supervised dining table set-up to prepare for Functions, following strict service standards.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Sales Person

Marketing and Sales Team (AAPT phone services Promotion)
01.2004 - 12.2004


  • Worked to build relationships with customers and built potential for additional sales, in door to door sales of Mobiles Contracts.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively and selling goods.
  • Engaged customers in social conversations to create pleasant and easy shopping experience. Collaborated with team members to reach collective sales goals, fostering a supportive work environment whilst promoting different company products.
  • Greeted customers and offered assistance with selecting merchandise, informed customers of promotions and finding accessories and completing purchases, providing exceptional customer service, resulting in numerous positive reviews and referrals, whilst expanding customer base.
  • Set and achieved company defined sales goals.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Implemented effective sales strategies to maximize revenue generation.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Maintained current knowledge of evolving changes in marketplace.
  • Contributed to team objectives in fast-paced environment.
  • Presented professional image consistent with company's brand values, attending sales meetings and sales trainings, and distribution of goods.

Office Manager

K-Reliance Office Chair Shop
01.2003 - 12.2003


  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records, distributing invoices and quotes.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence, and fax.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies, and kept a record of calls, invoices, quotes, cash flow, whilst adhering to the budget.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Diligent secretarial and administration work; report and data entry, proficient in MYOB software.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols, optimizing office space utilization, leading to more efficient and productive work environment, identifying and implementing improvements for operational excellence.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Facilitated positive work environment, addressing concerns promptly and fostering culture of mutual respect, resolved disputes swiftly and equitably, maintaining harmonious workplace.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions, maintained professional demeanour by staying calm when addressing difficult customers.
  • Used customer service skills and analytical nature to resolve customer concerns and promote loyalty, identifying and communicating customer needs to Head of Company.
  • Reduced waste, making online invoices, cleaned and set-up workspace environment end of day.

Shop Assistant

Salvation Army Shop
01.2000 - 12.2000


  • Completed daily tasks accurately and on-time to support shop needs, contributing to team success by supporting colleagues during peak periods or staff shortages.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues, assisting customers in locating items whist ensuring a positive shopping experience.
  • Stock control and distribution; organizing shelves, removing old items, and adding new merchandise, sorting through old and new stock, clearly tagging and labelling items, then arranging them according to size and colour, and restocking as necessary.
  • Collaborated with team members to achieve overall store goals and objectives, performed cash, card, and check transactions to complete customer purchases, operating the cash register till and cash handling.
  • Greeted customers entering store and offered assistance with requirements, resolved customer complaints with empathy and professionalism, maintaining positive relationships.
  • Developed strong product knowledge to educate customers on features and benefits, helped customers make informed decisions, providing product information and advice.
  • Improved store layout by organizing merchandise according to season and trends, enhancing customer shopping experience.
  • Maintained cleanliness and order in all areas of store, creating welcoming environment for shoppers.
  • Provided exceptional customer service for increased customer satisfaction and repeat business, engaging in friendly conversation with customers to better uncover individual needs.
  • Coordinated with management team to identify and capitalize on sales opportunities during peak shopping periods.
  • Built customer loyalty and retention by delivering excellent shopping experiences, prioritized helping customers over completing other routine tasks in store, providing exceptional service and a pleasant shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.


Education

Bachelor of Music - Performance and Composition

University of Newcastle
Newcastle, NSW
12-2019

Salon Assistant 2 & Cert 3 Hairdressing - Inc, Cutting, Braiding And Colouring

The Impact Training Institute
Parramatta, NSW
07-2017

Year 12 Certificate -

Narrabundah College
Canberra, ACT
12-2004

Skills

    Professional Qualifications:

  • Achieved ACT ICT competencies certification 2004
  • Typing proficiency at 100 WPM, Certificate 2001
  • Alcohol service certification 2004
  • Proficient in Apple software programs
  • Expertise in Outlook, Word, Excel, and Access
  • Skilled in internet research and email communication
  • Proficient in MYOB software
  • Expertise in music production software; Music Master, Sound Forge, Pro- tools, Logic Pro X, Ableton, Nero, Reason, Cubase
  • Experience with Toast Light and iTunes
  • Proficient in using Finale and Sibelius for music composition

    • Skills:

  • Problem-solving
  • Fast learner
  • Teamwork and collaboration
  • Multitasking and organization
  • Goal-oriented mindset
  • Interpersonal and social skills
  • Attention to detail
  • Creative and resourceful
  • Professionalism and etiquette
  • Research and analysis
  • Strong academic record
  • Social media
  • Strategic planning and analysis
  • Problem-solving aptitude
  • Time management abilities
  • Analytical thinking
  • Adaptability
  • Active listening
  • Organizational skills

Personal Information

Date of Birth: 12/03/86

Languages

English
Native or Bilingual
Russian
Native or Bilingual
German
Elementary
French
Elementary
Japanese
Elementary

Interests


  • I like working with my hands and fixing things Sewing and knitting
  • Getting involved in local advocacy groups to promote positive change in the community
  • Backpacking, Hiking and Travel
  • Passionate about balancing physical health with mental and emotional wellness Martial Arts and Mindfulness Practices
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • I enjoy cooking for friends and family gatherings Food Tourism
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate Drawing, Painting, and Photography
  • Reading, Creative Writing
  • Swimming, Cycling and Ice-Skating
  • Fashion and Interior Design
  • Acting, Musical Theatre and Opera


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Bachelor of Music (Composition, Songwriting and Performance Major) (Newcastle)

Salon Assistant 2 (Parramatta)

Certificate 3 in Hairdressing (Parramatta)

Year 12 Certificate (Narrabundah College)

RSA Certificate 2004

ICT Certificate 2004

Touch Typing 2001

Accomplishments

Flute Grade 8 AMEB

Piccolo Grade 8 AMEB

Violin Grade 6 AMEB

Piano Grade 6 AMEB

Guitar Grade 4 AMEB

Voice Grade 7 AMEB

Composition and Songwriting

Music and Video Production

Theatre and Drama Minor

Playwriting and Short story writing

Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork from home optionFlexible work hoursWork-life balance

Software

Microsoft Office Suite; Outlook Express, Word, Excel and Access

MYOB, File Managment Packages and Spreadsheets

Finale and Sibelius

Ableton

Logic Pro X and Pro tools

Music Master

Sound Forge

Reason

Cubase

Nero

Toast Light

Itunes

Email and Internet

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Portfolio

FEATURED
Featured Picture
Hopelessly Devoted to You - Olivia Newton-John (Vocal Cover) (Take 2) (John Farrar)

Additional Information

My Strengths lie in Writing Music and Literature, as well as my Creativity, Music and Drama

Timeline

Work Experience – Business & Marketing

Youtube Channel – Augusta Gormenghast
01.2021 - Current

Work Experience – Salon Assistant

Lydia Rose Hair & Beauty Salon and Pure Lattouf Hair & Day Spa
01.2016 - 12.2018

Juice Bar – Kitchen Hand

Rusty’s Markets
01.2012 - 12.2012

Broadway Shopping Centre

Coles
01.2009 - 12.2010

Newspaper Distributor

Hunter Distribution Network
01.2007 - 12.2008

Committee Member

Australian Festival of Chamber Music
01.2006 - 12.2006

Banana Worker

DB Packing Services
01.2005 - 12.2005

Waitress

The Meeting Place (Modern Australian Restaurant)
01.2004 - 12.2004

Sales Person

Marketing and Sales Team (AAPT phone services Promotion)
01.2004 - 12.2004

Office Manager

K-Reliance Office Chair Shop
01.2003 - 12.2003

Shop Assistant

Salvation Army Shop
01.2000 - 12.2000

Bachelor of Music - Performance and Composition

University of Newcastle

Salon Assistant 2 & Cert 3 Hairdressing - Inc, Cutting, Braiding And Colouring

The Impact Training Institute

Year 12 Certificate -

Narrabundah College

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Clementine Parker