Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Clifton Wright

Point Vernon,Qld

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. With Previous experience in Warranty for Manufacturers such as Kia, Isuzu, Honda, Nissan, Gwm, Mahindra.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Administration Officer/Warranty Clerk

Sunco Motors
04.2023 - 09.2023
  • Generated, posted and attached information to claim files.
  • Checked documentation for accuracy and validity on updated systems.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Prepared insurance claim forms or related documents and reviewed for completeness.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Processed and recorded new policies and claims.
  • Calculated adjustments, premiums and refunds.

Sales Consultant

TSN Maryborough
12.2022 - 04.2023
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services
  • Stayed knowledgeable on latest Mobile Phone & Tablet innovations and technological advancements through continuous training
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Followed up with existing customers to provide additional support and address concerns
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base
  • Responded to telephone and in-person requests for information
  • Checked client organization and agreements with company priorities through automating content management systems
  • Maintained organized, presentable merchandise to drive continuous sales
  • Maximized customer retention by resolving issues quickly
  • Oversaw daily outbound calls to identify services that address primary needs
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging
  • Evaluated customer purchase requirements and recommended best-fit company offerings
  • Provided sales and customer service assistance to walk-in traffic

Console Operator/Chef

Chevron
12.2019 - 12.2022
  • Enforced rules, regulations, policies and procedures and responded to emergency situations requiring security assistance
  • Wrote detailed narrative reports and maintained daily activity reports
  • Inspected parking lots to verify vehicles were properly parked and displayed parking permits
  • Observed and reported suspicious activities and persons
  • Monitored fire, security and duress systems, responding appropriately to alarms and emergency situations
  • Reacted calmly during times of highly stressed or emergency situations
  • Documented discrepancies, referring discovered issues to supervisor for remediation
  • Troubleshot system performance bottlenecks and proposed solutions to discovered weaknesses
  • Supported time-sensitive project input milestones by keeping team on-task
  • Retrieved information and performed data entry using appropriate computer programs.

Chef/Baker

Bay Explorers Early Learning
01.2019 - 12.2019
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs
  • Monitored line processes to maintain consistency in quality, quantity, and presentation
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures
  • Handled and stored food to eliminate illness and prevent cross-contamination
  • Placed orders to restock items before supplies ran out
  • Maintained well-organized mise en place to keep work consistent
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders
  • Collaborated with staff members to create meals for large banquets
  • Interacted with guests to obtain feedback on product quality and service levels
  • Obtained fresh, local ingredients to improve dish flavors and limit grocery costs
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas
  • Utilized culinary techniques to create visually appealing dishes
  • Participated in food tastings and taste tests
  • Set up and broke down kitchen for service
  • Disciplined and dedicated to meeting high-quality standards
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques
  • Evaluated food products to verify freshness and quality
  • Coordinated with team members to prepare orders on time
  • Modified recipes to accommodate dietary restrictions and allergies
  • Assisted with menu development and planning.

Chef

G'day G'day Cafe
06.2018 - 02.2019
  • Maintained well-organized mise en place to keep work consistent
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers
  • Placed orders to restock items before supplies ran out
  • Handled and stored food to eliminate illness and prevent cross-contamination
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates
  • Monitored line processes to maintain consistency in quality, quantity, and presentation
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders
  • Collaborated with staff members to create meals for large banquets.

Kitchenhand

The Peninsula Bar & Restaurant
08.2017 - 02.2018
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Labeled and stored all food items correctly and checked expiration dates routinely
  • Operated kitchen equipment in accordance with manufacturer instructions
  • Monitored food temperatures and quality throughout shifts
  • Unloaded food deliveries and stored items in proper locations for easy access
  • Learned other teammates' work tasks to train as backup
  • Managed time to juggle multiple tasks simultaneously with ease
  • Transported food items from storage areas to kitchen for prepping
  • Removed trash and cleaned kitchen garbage containers
  • Operated food slicers, grinders and chopper in accordance with safety guidelines
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization
  • Lifted and carried heavy materials
  • Loaded dishes, glasses and tableware into dishwashing machines
  • Maintained composure and work quality while under stress
  • Pushed, pulled and transported large loads and objects
  • Monitored food temperature, discarding items not stored correctly
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving
  • Assisted in setting up and breaking down kitchen stations
  • Maintained high personal grooming standards and uniform presentation
  • Cleaned and maintained work areas, equipment and utensils
  • Used manual or electric appliances to clean, peel, slice and trim foods
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies
  • Followed food safety practices and sanitation guidelines.

Sous Chef

Marina Italia
01.2014 - 01.2017
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation
  • Planned and directed high-volume food preparation in fast-paced environment
  • Acted as head chef when required to maintain continuity of service and quality
  • Mentored kitchen staff to prepare each for demanding roles
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows
  • Collaborated with staff members to create meals for large banquets
  • Planned promotional menu additions based on seasonal pricing and product availability
  • Coordinated with vendors to order supplies and maintain high quality standards
  • Obtained fresh, local ingredients to improve dish flavors and limit grocery costs
  • Developed full, tasting and special events menus to meet establishment needs and maintain strong customer levels
  • Monitored food and labor costs to verify budget targets were met
  • Maintained up-to-date knowledge of current culinary trends and techniques
  • Modernized work processes to reduce guest wait times and boost daily output
  • Led daily staff meetings to communicate expectations and review safety procedures
  • Trained kitchen staff to perform various preparation tasks under pressure.

Line Chef

Jamie Oliver's Perth
02.2013 - 06.2014
  • Operated fryer and cooked meats on grill
  • Restocked food items throughout shift to provide head chef with proper ingredients for dishes
  • Assisted head chef in preparing and serving food
  • Complied with sanitation and nutrition regulations and safety standards
  • Maintained well-organized mise en place to keep work consistent
  • Rotated through all prep stations to learn different techniques
  • Collaborated with staff members to create meals for large banquets
  • Planned and directed high-volume food preparation in fast-paced environment
  • Modernized work processes to reduce guest wait times and boost daily output.

Apprentice Chef

Cafe Pronto
01.2012 - 02.2013
  • Prepared cooking ingredients for chef
  • Set up food stations by following chef's orders
  • Maintained well-organized mise en place to keep work consistent
  • Performed other tasks as assigned by sous chef or chef

Line Chef

Nobu Perth
08.2012 - 10.2012
  • Operated fryer and cooked meats on grill
  • Restocked food items throughout shift to provide head chef with proper ingredients for dishes
  • Assisted head chef in preparing and serving food
  • Complied with sanitation and nutrition regulations and safety standards
  • Collaborated with staff members to create meals for large banquets
  • Modernized work processes to reduce guest wait times and boost daily output
  • Assisted other chefs with ingredients preparation in support of recipes designed by head chef.

Apprentice Baker

Top Of The Bay Bakery
03.2008 - 01.2012
  • Packaged and labeled baked goods with accurate descriptions and ingredients
  • Resolved customer concerns with positive approach and constructive strategies
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes
  • Complied with health and safety codes to protect staff and customers
  • Produced consistently high-quality baked goods for customers
  • Operated and maintained bakery equipment, including ovens and mixers.

Education

High School Diploma -

Rokeby High School
Rokeby, TAS
12.2011

Skills

  • Product and service knowledge
  • Time management
  • Till counting
  • Strategic planning
  • Sales and marketing
  • Account servicing
  • Records management
  • Customer Relations
  • Sales expertise
  • Problem solving strength
  • Performance improvement
  • Interpersonal communication skills
  • Systems and software programs
  • Staff Training
  • Product promotions
  • RCTI payments
  • Warranty Claiming for Multiple Brands
  • Training using Salesforce
  • Training using Siebel & other Legacy systems (MNC/MICA/FLEXCAB)
  • Training using Microsoft Office (Word/Excel/Powerpoint)
  • Currently Studying COMPTIA (IT Certification)
  • Reading Comprehension
  • Customer Satisfaction
  • Complex Problem-Solving
  • Information Updates

Certification

Trade Certified - Commercial Cookery (Peel Challenger TAFE Institute - 2015) Trade Certified - Retail Bread Making (Work Based Training - Top of The Bay Bakery - 2013) Certificate II - Construction (Onsite Training Tasmania - 2009), MLP1 (Responsible service of alcohol, Management of Licenses Premises 1Online - 2015) First Aid Certified (HLTAID

Timeline

Administration Officer/Warranty Clerk

Sunco Motors
04.2023 - 09.2023

Sales Consultant

TSN Maryborough
12.2022 - 04.2023

Console Operator/Chef

Chevron
12.2019 - 12.2022

Chef/Baker

Bay Explorers Early Learning
01.2019 - 12.2019

Chef

G'day G'day Cafe
06.2018 - 02.2019

Kitchenhand

The Peninsula Bar & Restaurant
08.2017 - 02.2018

Sous Chef

Marina Italia
01.2014 - 01.2017

Line Chef

Jamie Oliver's Perth
02.2013 - 06.2014

Line Chef

Nobu Perth
08.2012 - 10.2012

Apprentice Chef

Cafe Pronto
01.2012 - 02.2013

Apprentice Baker

Top Of The Bay Bakery
03.2008 - 01.2012

High School Diploma -

Rokeby High School

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Clifton Wright