Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
Clinton Hayes

Clinton Hayes

Senior Executive
Coffs Harbour,NSW

Summary

36 years experience as a business owner and senior executive with a focus on building new business, both in Australia and internationally.


As a decision-maker, always seeking ways to diversify and grow the business, with attention to working “on” the business and not just “in” the business.


With a strong commitment to the highest ethical standards and recognition of the value and importance of outstanding teams and people.


Recent experience as both Chair and Managing Director of an Australia-wide Co-Operative/Mutual, navigating a business with significant challenges and restructuring to ensure a retail and distribution business was fit for purpose in an ever-changing marketplace.


Worked closely with the Business Council of Co-Ops and Mutuals (BCCM) and their lobbying of government, seeking changes to the rules and definitions around cooperatives. Engaged with treasury officials to differentiate cooperatives and mutuals from franchise business.

Overview

26
26
years of professional experience
2
2
years of post-secondary education

Work History

Independent Director

Go Vita Group LImited
Wetherill Park, NSW
02.2023 - Current
  • Continuing my tenure on the board of directors to assist with strategic projects and transition of new CEO into role.
  • Worked closely with organizational leadership and board of directors to guide operational strategy..

MANAGING DIRECTOR

GO VITA GROUP LIMITED
Wetherill Park, NSW
02.2020 - 02.2023
  • Asked by the board to step into an interim CEO role at a time when the company was facing significant challenges and was subsequently formally appointed as MD
  • Led significant organisational change and alignment of roles to best meet demands of a changing business landscape
  • Key Contributions:
  • Drove business development through alignment of strategic objectives with business plan deliverables
  • Restructure of business and aligning roles with company strategic objectives
  • Led organisation direction change after business’s 30 years of single focus deliverables
  • Responsible for a $7.5 million expense & $38 million turnover budget
  • Repaired balance sheet & Profit and Loss performance to return highest profit 2 years running since 2015
  • Broadened our company values to embrace People, Purpose and Planet
  • Initiated Go Vita’s move to Carbon Neutral status and accreditation with government’s Climate Active program

Chairman of the Board of Directors

GO VITA DISTRIBUTORS LIMITED
Coffs Harbour, NSW
06.2016 - 02.2020
  • Initially invited to sit on the board as a store owner and becoming a long-standing chairman to drive change management
  • Key Contributions:
  • Modernisation strategy - Constitutional change
  • Re-wrote the company’s constitution
  • Corporate restructure from a Public Company limited by Guarantee to a Public Company limited by shares
  • Introduced Independent Directors to assist board skills matrix
  • Name change to broaden business appeal
  • Correctly aligned board/management relationship
  • Emphasised board’s role as governance and strategic direction of the company
  • Formalised board roles and director nomination process
  • Instigated skills training and developed directors’ awareness of their financial, governance and fiduciary responsibilities.

OWNER

GO VITA COFFS CENTRAL
Coffs Harbour, NSW
11.2006 - 04.2021
  • Concurrently, whilst engaged in full-time work, planned, resourced and built a retail business from scratch with my wife that became one of the most successful retail businesses in Coffs Harbour and one of the leading health retail stores in Australia
  • Key Contributions:
  • Grew business off a zero base to a Turnover of ~$1.8million per annum
  • Ranked in the Top 5 of Go Vita stores (130) across Australia
  • Sold business at its peak and realised maximum potential return on investment
  • Proud to say we employed many Coffs Harbour locals, built an awesome team resulting in an extremely low staff turnover.

BRANCH PRINCIPAL

YELLOW BRICK ROAD COFFS HARBOUR
Coffs Harbour, NSW
04.2012 - 03.2016
  • Utilising my skills and accreditation as a Mortgage Broker, successfully applied for a licence with Yellow Brick Road
  • Key contributions:
  • Established the brand in Coffs Harbour & region
  • Accredited lender
  • Added Financial Planning service after obtaining Diploma
  • Grew the business to 2 staff & external consultants
  • Business was purchased by an employee

GENERAL MANAGER

MERCEDES-BENZ COFFS COAST
Coffs Harbour, NSW
03.2010 - 03.2012
  • A new dealership start-up, I came onboard to grow the brand in Coffs Harbour and rebuild Mercedes reputation
  • Key contributions:
  • Grew the business in Yr 1 on previous area low base by ~400%
  • Set standards of exceptional customer service and attention to detail – very important for the brand
  • Ensured implementation and maintenance of strict Mercedes-Benz compliance guidelines
  • Instigated professional levels of reporting to dealership management team
  • Business went on to win Australia-wide awards.

Branch Manager

National Australia Bank
Coffs Harbour, NSW
10.2006 - 02.2010
  • Transferred to Coffs Harbour as the family returned home
  • Independently operating in a business development role, achieving pipeline sales of $12million off a zero base in 6 months
  • Positioned for management of nab’s new “Customer First” model retail store
  • Ambitious new retail model operating as the closet thing nab has to a franchise opportunity
  • Responsible for the management and growth of nab’s largest retail outlet within the North Coast area market
  • Appointed member of the leadership team to utilise skills across all nab retail outlets in north coast area
  • Appointed manager of Coffs Harbour region for retail banking, encompassing nab’s largest retail outlet on the north coast, a high transaction shopping centre outlet and an established nab outlet in Sawtell
  • Seconded to development role, working with branch managers to initiate strategic plans to grow business in the region.

Project Manager Team Leader

MLC
North Sydney, NSW
06.2004 - 10.2006
  • Manager of the Logistics Team responsible for the deployment of AdviserCentral, a sophisticated financial planning tool, to over 3,000 financial advisers across the MLC aligned licensees and the National Australia Bank Financial Planning business
  • Strategic role developing Advice Platform solutions, enabling MLC aligned licensees and National Australia Bank Financial Planning advisers to more efficiently meet client needs
  • Focus on end user requirements so acting as the interface between the customer and the business
  • Leading a team to develop business requirements for future releases of AdviserCentral, MLC’s advice platform tool.

SENIOR BUSINESS ANALYST

NATIONAL AUSTRALIA BANK LTD & MLC LTD
North Sydney, Coffs Harbour, NSW
08.2002 - 10.2004
  • An 8-year engagement began with an Analyst role at MLC, which had just recently been purchased by NAB
  • As I had an understanding of the business systems and was able to clearly articulate the process, I fulfilled an analyst role liaising between developers and the users of the system
  • Introduced new Management & reporting tools for National Sales Team
  • Manage the maintenance and development of administration database
  • Work closely with management team to utilise database to manage core areas of the business
  • Train the Administration Manager on the database as changes were implemented
  • Train Office Managers and administration staff in NSW, Qld and Vic as required.

Managing Director

Video Ezy International Ltd
Kuala Lumpur, Malaysia
01.1997 - 02.2002
  • Responsible for the start-up of Video Ezy’s International division, based in Malaysia.
  • Performed broad roles including Sales, Marketing, Advertising and PR, Finance, HR, Purchasing, IT and building of strategic relationships
  • Full P & L responsibility
  • Conducted site survey and acquisition
  • Project managed store fit-outs and refits for existing sites
  • Employed management, operations and administrative personnel and conducted training to support the business growth
  • Created a successful retail business in Malaysia (12 stores) during the first 18 months
  • Group sales exceeded RM3million (AUD$1.2million) from a zero base
  • Developed franchise business in Thailand market (50 retail stores as at 1999). Total sales volume of Bht20million (AUD$800,000)
  • Appointed the additional role of National Franchise Manager for Video Ezy Australasia involving management of over $220million in sales, the largest per capita video franchise group in the world
  • IT Manager, setting up Video Ezy’s IT department until a full time IT Manager was employed.
  • PR Manager for Video Ezy during 1999-2000 due to experience with utilising PR in Malaysia and Thailand.

Education

COMPANY DIRECTORS COURSE -

Australian Institute of Company Directors
10.2021 - 02.2022

DIPLOMA - FINANCIAL PLANNING

Kaplan, Australis College
02.2014 - 05.2015

CERTIFICATE IV FINANCE & MORTGAGE BROKING -

Australis College
01.2013 - 01.2013

Skills

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Accomplishments

  • 20202021
  • Complete Organisational Restructure & Executive Review2nd Year of delivering rebate to Co-Op members through best profit result in 6 years25years
  • Senior Executive / Business Owner
  • Diploma of Financial Planning
  • Graduate – Australian Institute of Company Directors
  • Member – Business Council of Co-Op & Mutuals
  • CLINTON
  • HAYES
  • SENIOR EXECUTIVE

Affiliations

Australian Institute of Company Directors - Member & Graduate


Business Council of Cooperatives and Mutuals


Coffs Harbour Chamber of Commerce

Interests

Motorcycle riding

Music

Reading

Timeline

Independent Director - Go Vita Group LImited
02.2023 - Current
Australian Institute of Company Directors - COMPANY DIRECTORS COURSE,
10.2021 - 02.2022
MANAGING DIRECTOR - GO VITA GROUP LIMITED
02.2020 - 02.2023
Chairman of the Board of Directors - GO VITA DISTRIBUTORS LIMITED
06.2016 - 02.2020
Kaplan - DIPLOMA, FINANCIAL PLANNING
02.2014 - 05.2015
Australis College - CERTIFICATE IV FINANCE & MORTGAGE BROKING,
01.2013 - 01.2013
BRANCH PRINCIPAL - YELLOW BRICK ROAD COFFS HARBOUR
04.2012 - 03.2016
GENERAL MANAGER - MERCEDES-BENZ COFFS COAST
03.2010 - 03.2012
OWNER - GO VITA COFFS CENTRAL
11.2006 - 04.2021
Branch Manager - National Australia Bank
10.2006 - 02.2010
Project Manager Team Leader - MLC
06.2004 - 10.2006
SENIOR BUSINESS ANALYST - NATIONAL AUSTRALIA BANK LTD & MLC LTD
08.2002 - 10.2004
Managing Director - Video Ezy International Ltd
01.1997 - 02.2002

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Clinton HayesSenior Executive