Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Clinton Ward

26 Garden Avenue Ravenswood,NSW

Summary

Dynamic manager with a proven track record at Tyreright Warren, excelling in team leadership and customer service. Enhanced operational efficiency through strategic planning and budget control, while fostering strong relationships with clients and suppliers. Committed to staff development and conflict resolution, ensuring a high-quality service environment.

Overview

6
years of professional experience

Work History

Tyreright Warren

Manager
03.2023 - 07.2025

Job overview

  • Inspired staff to achieve higher levels of work involvement.
  • Completed various tasks within set deadlines.
  • Created safe and structured setting for staff and customers.
  • Delivered high-quality service to enhance customer experience.
  • Addressed employee disagreements through active listening and finding balanced solutions.
  • Expanded employee skill sets to boost overall team efficiency.
  • Managed expenses to ensure business remained within budget.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Enhanced safety protocols to ensure secure working environments.
  • Oversaw budgets to maintain financial efficiency and allocate resources strategically.
  • Improved marketing to attract new customers and promote business.
  • Optimized stock levels to minimize waste.

IGA Warren

Customer Service Representative
01.2020 - 03.2023

Job overview

Executed efficient stock rotation processes to maintain inventory freshness.

Elevated customer satisfaction by addressing inquiries promptly.

Coordinated delivery schedules.

Contributed to efficient material handling by operating forklifts as required.

Executed comprehensive cleaning responsibilities.

Executed repetitive lifting of heavy materials.

Education

Kingston Secondary College

11.1995

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff management
  • Task delegation
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Project management
  • Project planning
  • Customer relationship management (CRM)
  • Staff development
  • Shift scheduling
  • Sales techniques
  • Policy implementation
  • Conflict resolution
  • Workforce management
  • Performance evaluations
  • Business administration
  • Negotiation
  • Budget control
  • Financial management
  • Contract management
  • Clear communication
  • Safety procedures
  • Coaching and mentoring
  • Work prioritization
  • Policy and procedure development
  • Inventory management
  • Risk management
  • Regulatory compliance

Timeline

Manager

Tyreright Warren
03.2023 - 07.2025

Customer Service Representative

IGA Warren
01.2020 - 03.2023

Kingston Secondary College

Clinton Ward