Clémence Ribordy
New Lambton,NSW
Summary
Hardworking and passionate with 6 years of customer service experience. Strong organizational skills and a passion for helping teams achieve company goals. Highly skilled in accurately taking order information and providing prompt service to customers. Known for being cheerful and accommodating when assisting customers with their requests and meeting their special needs. Thrives on the opportunity to interact with a diverse range of individuals throughout the day, whether they are coworkers or guests. Values efficiency and appreciates when work is done well. Eager to take on new challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Water polo coach (15U)
Les Hydres de Québec Water polo club
- Assisted in developing, teaching and instructing young athletes in proper rules of competition, techniques, and leadership qualities by creating trainings curated to their level and abilities, while offering a fun and open training environment.
Waitress and Bartender
Petits Creux, Restaurant and Wine Bar
2024.06 - 2024.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously, making various cocktails, keeping the restaurant clean, and advising customers on wine choice, without compromising service quality.
Lift operator
Panorama Mountain Resort
2023.11 - 2024.04
- Ensured efficient lift operations by coordinating with other team members, and guests, while enforcing lift rules, policies and procedures with great customer service to insure a safe and funenvironment.
Supervisor, outdoor activities
Base plein air de Ste-Foy
2023.07 - 2023.10
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks. Also worked with booking and managing spaces open to the public for events, such as weddings, birthdays and funerals.
Waitress
L'Gros Luxe Myrand
2023.07 - 2023.10
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service, and maintaining a clean and welcoming dining environment, even during busy shifts.
Housekeeper
Sutton Place Hotel
2023.01 - 2023.04
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming and moping floors, making beds, restocking bathroom items, and insuring the whole space was spotless.
Lifeguard
Service de sauveteur
2022.11 - 2022.12
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules. Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Busgirl
L'Gros Luxe Myrand
2022.09 - 2022.12
- Demonstrated adaptability by supporting various roles including hosting, bussing tables, and food running all to help servers with their own work load.
Supervisor, outdoor activities
Base plein air de Ste-Foy
2022.04 - 2022.12
Water polo coach (12U and 16U)
Les Hydres de Québec Water polo club
2021.01 - 2022.01
Salesperson
Body & Beach
2021.03 - 2021.09
- Boosted sales by consistently engaging with customers and addressing their needs effectively by assisting them in their choices and purchases.
Water polo animation in summer camps
Les Hydres de Québec Water polo club
2020.06 - 2020.08
Water polo coach (12U and 14U)
Les Hydres de Québec Water polo club
2018.01 - 2020.01
Summer camp water polo coach
PEPS, Université Laval
2018.07 - 2018.08
Education
DEC in social sciences -
Cégep Champlain St-Lawrence
Québec, QCDES -
Cardinal-Roy High School
Québec, QCSkills
- Strong leadership abilities
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Cleanliness standards
- Teamwork
- Sales expertise
- Strong Work Ethic
- Professional Appearance
- Time Management
- Multi-tasking strength
Languages (spoken and written)
French
English
Other qualifications
- 2022: National Lifeguard - pool requalification
- 2022: Pleasure craft license
- 2017-2019: Bronze Medallion in lifeguarding; Bronze Cross; first aid/AED and anaphylaxis; National Lifeguard - pool
Accomplishments
Athletic and academic honors:
2020: Scholarship for student-athletes - La Fondation Nordiques
2020: Jury first special award for historical essays awarded by Association des membres de l’ordre des palmes académiques
2019: Member of Team Quebec water polo
2019: Support grant for athletes - Ville de Québec
2019: Award for the quality of French writing - Association pour le soutien et l'usage de la langue française
2019: First prize of merit in history - Société historique de Québec
2019: Prize for the athlete who stood out the most inside and outside the club, Les Hydres de Québec, Québec, QC
2016 and 2017: Prize for the athlete who best combined athletic and academic excellence during high school studies, Les Hydres de Québec, Québec, QC
Volunteer Experience
- 2021 - 2022, President of the Fashion Show committee, Cégep Champlain St-Lawrence
- 2021 - 2022, Band leader, What the Heck band of Cégep Champlain St-Lawrence
- 2020, Member of the prom committee, Cardinal-Roy High School
- 2014 - 2018, Mineur official, Les Hydres de Québec water polo club, Québec, QC
- 2012 - 2017, Volunteer, La Maîtrise des Petits Chanteurs de Québec, Québec, QC
Certification
2022: National Lifeguard - pool
2022: Pleasure craft license
2017-2019: Bronze Medallion in lifeguarding; Bronze Cross; first aid/AED and anaphylaxis; National Lifeguard - pool
*All Canadian qualifications
Timeline
Waitress and Bartender
Petits Creux, Restaurant and Wine Bar
2024.06 - 2024.08
Lift operator
Panorama Mountain Resort
2023.11 - 2024.04
Supervisor, outdoor activities
Base plein air de Ste-Foy
2023.07 - 2023.10
Waitress
L'Gros Luxe Myrand
2023.07 - 2023.10
Housekeeper
Sutton Place Hotel
2023.01 - 2023.04
Lifeguard
Service de sauveteur
2022.11 - 2022.12
Busgirl
L'Gros Luxe Myrand
2022.09 - 2022.12
Supervisor, outdoor activities
Base plein air de Ste-Foy
2022.04 - 2022.12
Salesperson
Body & Beach
2021.03 - 2021.09
Water polo coach (12U and 16U)
Les Hydres de Québec Water polo club
2021.01 - 2022.01
Water polo animation in summer camps
Les Hydres de Québec Water polo club
2020.06 - 2020.08
Summer camp water polo coach
PEPS, Université Laval
2018.07 - 2018.08
Water polo coach (12U and 14U)
Les Hydres de Québec Water polo club
2018.01 - 2020.01
Water polo coach (15U)
Les Hydres de Québec Water polo club
DEC in social sciences -
Cégep Champlain St-Lawrence
DES -
Cardinal-Roy High School
2022: National Lifeguard - pool
2022: Pleasure craft license
2017-2019: Bronze Medallion in lifeguarding; Bronze Cross; first aid/AED and anaphylaxis; National Lifeguard - pool
*All Canadian qualifications
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