Clodagh Snee
Maroubra,New South Wales
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
Work History
Accounting Assistant
ETM Group Holdings
03.2018 - Current
- Processed manual checks for employees in accordance with company policies.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Submitted reports on payroll activities.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Inspected account books and recorded transactions.
The Grand Hotel Bondi-Food and Beverage Assistant
Iris Group
12.2016 - 03.2018
- Served Food and Beverages in an on time & Friendly manner
- Working under strict RSA/RCG guidelines
- Stock control
- .Operated POS system to facilitate cash and credit transactions and refunds.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Provided attentive service and proactively assessed guest needs.
- Established rapport with customers by providing friendly and attentive service.
Trainee Manager
Supermac's & Papa John's
07.2013 - 10.2016
- Devised and implemented processes and procedures to streamline operations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Defined clear targets and objectives and communicated to other team members.
- Attended training courses to build understanding of processes, techniques, and industry.
Clerical Officer
Social Welfare Department
06.2012 - 08.2013
- Responded to inquiries from callers seeking information.
- Maintained employee files in accordance with company policies and legal requirements.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Delivered clerical support by handling range of routine and special requirements.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Maintained accurate records and confidentiality of library book and periodical inventory.
Team Leader
Next Retail
06.2009 - 01.2011
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Honours Degree in Business Level 8 - Business
Atlantic Technological University Sligo
Sligo, Ireland09.2014
Ordinary Degree in Business With Event Management - Business
Atlantic Technological University Sligo
09.2013
Skills
- Attention to Detail
- Organizational Development
- Client rapport
- Executive Support
- Data Analytics
- Client Engagement
- Integrity and Honesty
- Research and Development
- Team Leadership & Development
Hobbies
Long walks
Sea Swims
Staying fit and active
Timeline
Accounting Assistant
ETM Group Holdings
03.2018 - Current
The Grand Hotel Bondi-Food and Beverage Assistant
Iris Group
12.2016 - 03.2018
Trainee Manager
Supermac's & Papa John's
07.2013 - 10.2016
Clerical Officer
Social Welfare Department
06.2012 - 08.2013
Team Leader
Next Retail
06.2009 - 01.2011
Honours Degree in Business Level 8 - Business
Atlantic Technological University Sligo
Ordinary Degree in Business With Event Management - Business
Atlantic Technological University Sligo
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