Clover Nguyen
Strathfield,Australia
Summary
Compassionate and reliable Aged Care Worker with experience at First Intervention, excelling in person-centred care and emotional support. Proven ability to foster trust and enhance client wellbeing through effective communication and teamwork. Demonstrated meticulous attention to detail and adherence to safety procedures, ensuring a hygienic environment for all.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Student Aged Care Worker
First Intervention
Sydney
01.2024 - Current
- Provided compassionate support to residents with daily living activities, including personal care, meal assistance, and mobility support.
- Fostered positive relationships with clients through empathetic communication and active listening, promoting mental and emotional wellbeing.
- Collaborated effectively with a multidisciplinary care team under supervision, following individualised care plans and procedures.
- Maintained accurate documentation and reported on client progress and any concerns.
Customer Service Assistant
Yogurt Shop
Sydney
11.2023 - Current
- Deliver exceptional and patient service in a fast-paced environment, tailoring support to customers of all ages and needs.
- Ensure a safe, hygienic, and welcoming environment, adhering to strict health and safety standards.
- Demonstrate reliability and strong time management while balancing multiple tasks.
Owner & Operator
Bakery
Viet Nam
01.2014 - 01.2023
- Developed exceptional interpersonal skills, building long-term, trusting relationships with a diverse client base.
- Managed all aspects of a small business, demonstrating high reliability, meticulous attention to detail, and a strong work ethic.
- Ensured a clean, safe, and organised workspace, prioritising the wellbeing of both customers and staff.
Education
Certificate IV -
Certificate IV in Ageing Support
01.2024
Skills
- Aged Care Competencies
- Person-Centred Care & Support Planning
- Assistance with Activities of Daily Living (ADLs)
- Empathy
- Patience
- Emotional Support
- Mobility Assistance
- Manual Handling
- Client Wellbeing
- Social Engagement
- Cultural Sensitivity
- Diversity Awareness
- Communication
- Interpersonal
- Trustworthy Relationship Building
- Clear Communication
- Compassionate Communication
- Team Collaboration
- Supervision
- Operational
- Administrative
- Time Management
- Reliability
- Attention to Detail
- Safety Procedures
- Maintaining a Clean Environment
- Hygienic Environment
Licence
Full Australian Driver’s Licence (C-Class)
Certification
- Certificate IV in Ageing Support, 01/01/24
- NDIS Worker Screening Check, 01/01/24
- NDIS Worker Orientation Module, 01/01/24
- Provide First Aid (HLTAID011), 01/01/24
- Provide CPR (HLTAID009), 01/01/24
Availability
Immediate Start – Full-Time, Part-Time, or Casual
Police Check
Available upon request
Aged Care Practical Experience
Student Aged Care Worker, First Intervention, Sydney, 01/01/24, Provided compassionate support to residents with daily living activities, including personal care, meal assistance, and mobility support., Fostered positive relationships with clients through empathetic communication and active listening, promoting mental and emotional wellbeing., Collaborated effectively with a multidisciplinary care team under supervision, following individualised care plans and procedures., Maintained accurate documentation and reported on client progress and any concerns.
Key Qualifications And Skills
- Aged Care Competencies
- Person-Centred Care & Support Planning
- Assistance with Activities of Daily Living (ADLs)
- Empathy, Patience & Emotional Support
- Mobility Assistance & Manual Handling
- Client Wellbeing & Social Engagement
- Cultural Sensitivity & Diversity Awareness
- Communication & Interpersonal
- Fluent in English & Vietnamese
- Trustworthy Relationship Building
- Clear & Compassionate Communication
- Team Collaboration & Supervision
- Operational & Administrative
- Full Driver’s Licence (Own Vehicle)
- Time Management & Reliability
- Attention to Detail & Safety Procedures
- Maintaining a Clean & Hygienic Environment
Timeline
Student Aged Care Worker
First Intervention
01.2024 - Current
Customer Service Assistant
Yogurt Shop
11.2023 - Current
Owner & Operator
Bakery
01.2014 - 01.2023
Certificate IV -
Certificate IV in Ageing Support
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