Summary
Overview
Work History
Education
Skills
Certification
Contacts
Timeline
Generic

Cindy Williams

Melbourne,VIC

Summary

Objective

To bring a professional attitude , strong leadership skills and extensive hands- on experience to any position with a commitment to building strong relationships , and consistent strive to continuous improvement,pursuing and achieving results and ensuring customer satisfaction

Results focused

Demonstrated attention to detail to ensure the daily requirements are met,customer satisfaction achieved,work-life balance achieved,and all employees comply with work , health and safety requirements even under tight timeframes.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Transport Supervisor Customer Site

Linxfox
Laverton , Victoria
06.2020 - Current
  • Increased customer satisfaction by resolving Product or Service issues.
  • Worked with customers to understand needs and provide service.
  • Allocate the Runs
  • Communicate effectively with numerous distribution centres
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Drive operational improvements which resulted in savings and improved profit margins.
  • Communication effectively level Management

Operations Supervisor

Toll Global Logistics
Melbourne , Victoria
06.2016 - 03.2020
  • Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Informed Management and support teams of and incidents for assistance and remediation.

Service Co-ordinator

Toll Contract Logistics
Melbourne , Victoria
06.2014 - 06.2016
  • Efficiently troubleshot and organized equipment for repair to cut company costs and maximize productivity.
  • Developed detailed maintenance schedules for equipment to maximize equipment lifetimes.
  • Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Documented all changes and actions in computer-based tracking system.

Operations Manager

Roche Paper
Melbourne , Victoria
01.2011 - 01.2014
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and member management team with related direct reports.
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.

Controller

Chalmers transport
Melbourne , Victoria
01.2009 - 01.2011
  • Boosted compliance rates [Number]% through contract audit procedure strategies.

Education

Celebrantcy

Rose Training
Online
2020

Certificate III in Transport And Logistics -

Journey Management Group
Melbourne
2010

Certificate 1V in Warehousing Operations -

Australian Qualifications Framework
Melbourne
2014

Incident Investigation -

National Safety Council Of Australia
Melbourne
2015

Skills

  • Logistics expertise
  • Operations support
  • Fleet Management & Logistics
  • Route Navigation
  • On-Time Delivery
  • Organization
  • Team building
  • Customer service
  • Communications
  • Business operations
  • Customer Relations
  • Accident / Incident Reports
  • Driver Safety Programs
  • Warehouse Management
  • Scheduling
  • Problem resolution
  • Process improvement
  • First Aid/CPR
  • Operational improvement

Certification

  • First Aid/CPR Certified

Contacts

Peter Gillies Toll Global Logistics

0419310159

Sandra Guy Ron Crouch Transport

0411107735

Timeline

Transport Supervisor Customer Site

Linxfox
06.2020 - Current

Operations Supervisor

Toll Global Logistics
06.2016 - 03.2020

Service Co-ordinator

Toll Contract Logistics
06.2014 - 06.2016

Operations Manager

Roche Paper
01.2011 - 01.2014

Controller

Chalmers transport
01.2009 - 01.2011

Celebrantcy

Rose Training

Certificate III in Transport And Logistics -

Journey Management Group

Certificate 1V in Warehousing Operations -

Australian Qualifications Framework

Incident Investigation -

National Safety Council Of Australia

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Cindy Williams