Coby Small
Baringa,QLD
Summary
Proven leader, efficient and effective communicator, with a history of 6 years working as a cafe all-rounder. Excelling in a dynamic environment, fostering an extensive understanding of the importance of punctuality, adaptability and proactivity. Over 4 years of experience in the Royal Australian Air Force, leading to excellent ability to listen to directions, pay close attention to detail, work efficiently in high-stress environments, ensure safety compliance and foster teamwork. Demonstrated exceptional decision-making and organisational skills, significantly enhancing team efficiency to achieve common goal coordination and success.
Overview
10
10
years of professional experience
Work History
Air Surveillance Operator
Royal Australian Air Force
06.2020 - Current
- Formed part of a wider team that works together to control Military aircraft whilst simulating war-like scenarios and dogfights.
- Collaborated with a team to provide mission disks for 5th Gen Military aircraft, with specific data for daily operations.
- Maintained a safe working environment by strictly adhering to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Cafe Worker
Peter's Food Hall
02.2014 - 06.2020
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
- Provided exceptional customer service, fostering positive and long-lasting relationships with clients.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Maintained a clean and well-organised cafe environment, adhering to health and safety regulations.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
- Assisted in training new staff members on cafe procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
Education
Certificate III And IV - Personal Training
Fitness Education Online
Online12.2024
QLD RSA/RSG - Hospitality
Clear To Work
Online07.2024
Customer Liaison Officer - Queensland - Hospitality
Clear To Work
Online07.2024
Introduction To Food Safety - Non-accredited - Hospitality
Clear To Work
Online07.2024
Barista For Beginners - Hospitality
Clear To Work
Online07.2024
Certificate in First Aid/CPR -
Surf Life Saving Club
Newcastle02.2023
Skills
- Efficiency in fast-paced and high-stress environments
- Extensive decision-making skills in time-pressed situations
- Precise and effective communication skills in a team
- Teamwork and collaboration
- Safety compliance
- Extensive punctuality and organizational skills
- Attention to detail
- Leadership skills
- Technology and radar operations
- Team management skills
- Ability to identify the importance of effective communication and the desired method of passage, for time, crucial information impacting the wider team
Timeline
Air Surveillance Operator
Royal Australian Air Force
06.2020 - Current
Cafe Worker
Peter's Food Hall
02.2014 - 06.2020
Certificate III And IV - Personal Training
Fitness Education Online
QLD RSA/RSG - Hospitality
Clear To Work
Customer Liaison Officer - Queensland - Hospitality
Clear To Work
Introduction To Food Safety - Non-accredited - Hospitality
Clear To Work
Barista For Beginners - Hospitality
Clear To Work
Certificate in First Aid/CPR -
Surf Life Saving Club
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