Coby Stagg
Officer,VIC
Summary
Versatile professional specializing in customer service and coaching, with a proven track record in developing effective training programs. Supervised daily operations to ensure compliance with standards while enhancing team collaboration. Achieved high levels of customer satisfaction through strategic leadership and operational excellence.
Overview
4
4
years of professional experience
Work History
Manager
McDonald's
09.2023 - Current
- Supervised daily operations, ensuring adherence to company standards and fostering a consistent service environment.
- Resolved customer complaints promptly, contributing to elevated customer satisfaction and loyalty.
- Trained team members on food safety and customer service protocols, enhancing compliance and operational readiness.
Sports Coach
Frankston BMX club
Frankston , VIC
02.2023 - Current
- Organized weekly practice sessions, focusing on skill enhancement and rider development.
- Encouraged athletes through constructive feedback and positive reinforcement techniques, fostering a supportive training environment.
- Developed training programs for athletes at local BMX club to enhance performance.
Education
High School Diploma -
Officer Secondary College
Officer, VIC10-2022
Tafe sport and recreation cert II -
Berwick Chisholm Tafe
Berwick, VIC09-2022
Skills
- Customer service excellence
- Team management
- Leadership effectiveness
- Empathy in leadership
- Customer engagement
- Problem solving
- Organizational skills
- Reliability
- Resourcefulness
- Microsoft Word
- Microsoft Outlook
- POS terminal operation
- eftpos handling
- Team collaboration
- Work ethic
- Dedication
- Resilience
- Respectful demeanor
- Patience
Achievements And Contributions
ASM: Australian Scout Medallion
Volunteer Engagements
- Part of my Australian Scout Medallion I helped the Joey’s Scout at 1st Beaconsfield.
- I help the younger riders at Frankston BMX Club.
Additional Contact
Coby Stagg, cobystagg@gmail.com, 0466952065
Attributes
- Reliable, Commended reliability demonstrated by completion of all rostered shifts as well as availability for non-preferred shifts to assist during peak seasons.
- Enthusiastic, Always willing to build morale and improve work environment by showing enthusiasm for all tasks and responsibilities.
- Adaptable, High levels of flexibility allow adaptation to demand of a highly competitive and demanding industry.
Timeline
Manager
McDonald's
09.2023 - Current
Sports Coach
Frankston BMX club
02.2023 - Current
High School Diploma -
Officer Secondary College
Tafe sport and recreation cert II -
Berwick Chisholm Tafe