Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Coco-Lii Serafim

Wallangarra,QLD

Summary

Customer-focused professional with expertise in beverage preparation and service. Proven track record of delivering exceptional customer experiences in high-pressure environments. Skilled in maintaining composure and efficiency during peak business hours.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista/Counter Staff Member

corner cafe
tenterfeild
06.2021 - 04.2025
  • Prepared and served a variety of coffee beverages and snacks.
  • Maintained cleanliness and organization of the café environment.
  • Operated espresso machines and brewing equipment efficiently.
  • Managed cash register transactions and handled customer payments.
  • Trained new staff on coffee preparation techniques and café procedures.
  • Collaborated with team members to ensure smooth service flow.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained calm demeanor during high-volume periods and special events.
  • Assisted customers with menu selections and special requests.

Education

Stanthorpe State High School
Stanthorpe, QLD

Skills

  • Customer service
  • Team collaboration
  • Cash handling
  • Time management
  • Conflict resolution
  • Training staff
  • Dining room maintenance
  • Drink customization
  • Verbal and written communication
  • Coffee expertise
  • Speedy and efficient
  • Positive and professional
  • Food running
  • Beverage preparation
  • Espresso machine operation
  • Cleanliness
  • Attention to detail
  • Adaptive and creative
  • Safe food handling
  • Basic math
  • Clear communication
  • Friendly and outgoing

Affiliations

  • i like to exercise and play football, and spend time with friends and family

Certification

  • i have a certificate in safe food handling

References

References available upon request.

Timeline

Barista/Counter Staff Member

corner cafe
06.2021 - 04.2025

Stanthorpe State High School

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Coco-Lii Serafim