Coco Lin
Hawthorn
Summary
PACFA-registered counsellor. Highly motivated and responsible, desire to take on new challenges, can work both independently and within multidisciplinary teams. Passionate about providing mental health support to diverse populations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lived-Experience Research Fellow
The ALIVE Centre Lived-Experience Research Collective
04.2025 - Current
- Ability integrating lived-experience perspectives into academic research: actively contribute to mental health research projects by providing lived-experience insight that help research design, interpretation, and knowledge translation;
- Collaborative research and co-production: collaborate with researchers to ensure research outputs are inclusive and grounded in the realities of lived mental health experiences.
- Developed understanding of ethical, inclusive, and participatory research methods.
- Participate in career development training to enhance research literacy, leadership capacity, and advocacy skills.
Provisional Counsellor
UQ With You
02.2024 - 11.2024
- Experience providing general counselling sessions: conducted sessions for adult clients presenting with a range of mental health concerns including trauma, anxiety, depression, work and study stress, PTSD and C-PTSD, domestic and family violence, social relationships, sexual violence etc.; clients range from young adults to elderly people; provided in-person, telephone, and online session.
- Case formulation, administration, and client intake: contacted clients initially through phone or email; arranged intake sessions, provided initial care and basic introduction, conducted risk assessments; maintained professional case notes; organized and managed clients' information, diaries, and bookings.
- Engagement with supervision and reflective practice: participated in regular group and individual supervisions, actively engaged in reflective practice to enhance therapeutic effectiveness, provided peer supports to colleagues.
- Culturally responsive and multilingual practice: provided English, Mandarin, and Cantonese sessions; tried to understand clients' cultural backgrounds and influence.
Mandarin Teacher
Superprof
08.2022 - 10.2023
- Developed ability in personalized lesson planning: established clear objectives for each one-on-one lesson based on student's language level, prepared handouts and activities, balanced language skill-building with enjoyment to sustain engagement.
- Enhanced time-management and administration skills: scheduled lesson time with each students, organized and stored students' information, dealt with queries by email. managed teaching diaries.
Event Customer Service Assistant
Reed Events
06.2022 - 07.2023
- Developed strong interpersonal and problem-solving skills: provided front-line customer support, warmly and friendly welcomed and greeted customers, managed check-in processes, answered questions and resolved concerns, collected feedback.
- Strong adaptability and maintain calm and professional in high-pressure settings: provided service in university graduation ceremonies which included multiple events within a day.
- Ability in team collaboration and task coordination: cooperated within different teams, worked effectively with teammates in different parts of the division of labour and cooperate to complete the work.
- Paid attention to detail and time management, ensured that events are connected and the overall ceremony runs smoothly.
Piano Teacher
The Chinese Classic Art Centre
08.2022 - 01.2023
- Developed child-centred teaching and communication skills: provided one-on-one piano lessons to children aged 4-12, tailored teaching methods to suit individual learning styles, used aged-appropriate language and activities, fostered a supportive and encouraging learning environment that enhanced children's interest and confidence.
- Communicated with multiple stakeholders: regularly communicated with parents regarding children's progress, discussed with other teachers and administrators for lesson planning and design, communicated with community workers for organizing marketing activities.
Intern - Science Communicator
Zhujunhao Psychology Organization
09.2022 - 01.2023
- Developed strong research and analytical skills: did research on psychology and collected data for the production of psychological courses and workshops.
- Professional Written communication and content development: wrote popular science articles to popularize psychology.
- Translation and cross-cultural communication: translated all the English materials into Chinese versions.
- Team collaboration in a content production environment: discussed with supervisors and colleagues regarding the topics and content for courses, workshops, and articles.
Volunteer - Counsellor
Doncare
05.2025 - Current
- Provide counselling sessions to various group of clients, including adults, teenagers, children, couples and families.
- Receive regular supervision regarding counselling techniques and reflection, and trainings regarding MARAM and children protection issues.
Volunteer - Mandarin Teacher
Gapper Volunteer Organization
08.2022 - 09.2022
- Cooperated with an teaching assistant and an Indonesian educator, taught Indonesian children basic Chinese characters.
- Boosted overall class performance by implementing creative teaching strategies focused on active learning.
- Promoted cross-cultural understanding by introducing elements of Chinese culture into lessons and classroom activities.
Volunteer - Mental Health Mentor
Australian National University
10.2020 - 11.2021
- Connected with students who participated in exchange programme and were new to Canberra, helped them adapt to life in ANU and Canberra, monitored their wellbeing with a focus on mental health, provided information, assistance, and suggestions.
Education
Master of Counselling -
The University of Queensland
Brisbane, QLD07.2024
Bachelor Of Science - Psychology, Minor in Japanese
Australian National University
Canberra, ACT07.2022
Skills
- Adaptability: adapt to new environments and study new things quickly
- Proficient in prioritizing tasks and meeting deadlines
- Effective communication and interpersonal skills
- Friendly, positive attitude
- Committed to professional development
- Active Listening
- Critical Thinking
- Professional Working Manner
- Work collaboratively and independently
Certification
- PACFA membership
- First Aid & CPR certificate
- National Employment Police Check
- Working with Children Check
- NDIS Worker Orientation Completion Certificate
- Solution-Focused Brief Therapy online training - Chinese Psychological Society
- Identifying and Responding to Domestic and Family Violence online course - The University of Melbourne
LANGUAGE
English
Mandarin
Cantonese
Japanese
Cerficate and Training
- PACFA membership
- First Aid & CPR certificate
- Working with Children Check
- NDIS Worker Orientation Completion Certificate
- Solution-focused Brief Therapy training - Chinese Psychological Society
- Identifying and Responding to Domestic and Family Violence - The University of Melbourne
- Autism and Neurodiversity in the Childcare Setting - The University of British Columbia
Timeline
Volunteer - Counsellor
Doncare
05.2025 - Current
Lived-Experience Research Fellow
The ALIVE Centre Lived-Experience Research Collective
04.2025 - Current
Provisional Counsellor
UQ With You
02.2024 - 11.2024
Intern - Science Communicator
Zhujunhao Psychology Organization
09.2022 - 01.2023
Mandarin Teacher
Superprof
08.2022 - 10.2023
Piano Teacher
The Chinese Classic Art Centre
08.2022 - 01.2023
Volunteer - Mandarin Teacher
Gapper Volunteer Organization
08.2022 - 09.2022
Event Customer Service Assistant
Reed Events
06.2022 - 07.2023
Volunteer - Mental Health Mentor
Australian National University
10.2020 - 11.2021
Bachelor Of Science - Psychology, Minor in Japanese
Australian National University
Master of Counselling -
The University of Queensland
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